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"Room was very nice. Breakfast excellent. "

"The phone number given by Expedia us wrong. We could not get help as where to go for transfer from the airport. They put us in a wheel chair accessible room which was a pain and the bed was horrible"

"Excelent location close to many attractions. Staff was very friendly and professional. Rooms are clean, though not very spacious, not even the suite that I booked. Breakfast is average for the EUR 32. If you wanted an omelet or fried eggs, it was extra EUR 8. You leave with the impression that the hotel was trying to monetize small details such as when they knocked on our door to sale us coffee or water. Hotel lobby needs improvement. The hotel claims to have a rate discount with partner gym, but for EUR 35 a day, it does not look like a good deal. Overall a bit pricey due to the highlited weaknesses."

"Contacted the hotel 4 wks & then again 2 wks in advance about our reservation - they never got back to us. Arrived & they were going to rent us the room, despite it being nearly midnight (but before their deadline to checkin). We paid an additional $125 & they rented it to us. Got bite 10 times by a Mediterranean recluse spider (venomous). Would never stay here again, at $500/a night it was terrible."

"The is an absolutely lovely hotel. The neighborhood cannot be beat. So much great food and a very local vibe. The staff is very kind and helpful. The room was spacious and comfortable. I thoroughly enjoyed my stay!"

"Laundry was great our unit was nice and was nice to make our own food in the morning "

"Hotel is located on the outskirts of Verona and takes approx. 15 mins walk to the centre & approx. 10 mins to the station (which was a positive). Property is tired and requires a large investment for renovation. Hotel is classified as a 4 star but is more like a 3 star, rooms do not have an iron or ironing board, every day I had to request milk/cream for tea in my bedroom. A kettle was provided but the plug did not fit in the socket. European adaptors did not fit in many of the sockets. One particular day the rain was awful and when I returned to the hotel I asked if my trousers could be dried and was told "no". I questioned if they had a laundry service and was told that they were unable to launder my trousers, again, for a 4 star hotel I would expect this service to be available. TV in the room was not working and had to request maintenance to visit. Fridge in the room did not work and tap in the bathroom needed maintenance as each time you turned it on, it made an horrendous noise. Overall an 'OK' hotel but would not stay again if I was in Verona."

"The breakfast was amazing! beds were sooo comfortable and the staff were very helpful "

"Wonderful stay. Staff were very welcoming and helpful. Only issue was galley coffee and operating the faucet. Would definitely stay here again."