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The Grand by SkyCity

5.0 star property
Luxury family-friendly hotel, walk to Sky Tower
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your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Grand by SkyCity

Photo gallery for The Grand by SkyCity

Reception
View from room
Front of property
View from room
Restaurant

Overview of The Grand by SkyCity

9.2

Wonderful

Popular amenities

  • Spa
  • Pool
  • Free WiFi
  • Breakfast available
  • Parking available
  • Gym

Explore the area

90 Federal Street, Auckland, 1010
  • Popular LocationHuami1 min walk
  • Popular LocationSky Tower1 min walk
  • Popular LocationSkyCity Casino2 min walk
  • Popular LocationAuckland Britomart Station12 min walk
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Room options

Grand King Room

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe Suite

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

Grand Harbour View King Room

  • 29 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Grand Accessible King Room

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe Harbour View King Room

  • 29 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe Twin Room

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Grand Deluxe King Room

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe Harbour View Suite

  • 58 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Grand Twin Room

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Auckland

The Grand by SkyCity is located in Auckland Central Business District, a neighbourhood in Auckland, and is in the entertainment district and near a train station. Princes Wharf and Sylvia Park Shopping Center are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Auckland Zoo. Looking to enjoy an event or a match? See what's going on at Spark Arena or Eden Park. With windsurfing and sailing nearby, you'll find plenty of adventures in the water. Guests appreciate the hotel's central location.

What's nearby

  • Sky Tower - 1 min walk
  • SkyCity Casino - 2 min walk
  • University of Auckland - 9 min walk
  • Princes Wharf - 11 min walk
  • Auckland Ferry Terminal - 11 min walk

Getting around

  • Auckland Britomart Station - 12 min walk
  • Gaunt Street Tram Stop - 12 min walk
  • Auckland (AKL-Auckland Intl.) - 27 min drive

Restaurants

  • Aria Restaurant - 3 min walk
  • Federal Delicatessen - 1 min walk
  • Sky Café - 1 min walk
  • Depot Eatery & Oyster Bar - 1 min walk
  • Huami - 1 min walk

About this property

The Grand by SkyCity

Luxury eco-certified hotel near Sky Tower
Located close to SkyCity Casino and University of Auckland, The Grand by SkyCity provides a casino, dry cleaning/laundry services and 4 bars. Treat yourself to a manicure/pedicure, a hot stone massage or a body treatment at East Day Spa, the on-site spa. Be sure to enjoy a meal at any of the 11 on-site restaurants. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business centre.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Express check-out, babysitting (surcharge) and massage treatment rooms
  • Luggage storage, a lift and multilingual staff
  • Guest reviews say great things the pool, helpful staff and location
Room features
All 312 rooms have comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-compatible safes and air conditioning. Guest reviews speak positively of the overall comfort, size rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Plasma TVs with premium channels
  • Childcare services, coffee/tea makers and desks

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (NZD 35 per night)
  • Valet parking on site (NZD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends; NZD 45 per person
  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Cassia
  • Depot
  • Huami
  • MASU
  • The Sugar Club

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Meeting room

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 17 floors
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Pay films
  • Plasma TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.8 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: NZD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately NZD 45 per person
  • Self-parking fee: NZD 35 per night
  • Valet parking fee: NZD 60 per night
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 1.8 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 5 stars.
Official New Zealand Rating provided by Qualmark®

Frequently asked questions

Does The Grand by SkyCity have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Grand by SkyCity?

As of 19 Mar 2024, prices found for a 1-night stay for 2 adults at The Grand by SkyCity on 1 Apr 2024 start from NZ$287.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Grand by SkyCity pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Grand by SkyCity?

Self-parking is available for NZD 35 per night. Valet parking is available for NZD 60 per night.

What time is check-in at The Grand by SkyCity?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Grand by SkyCity?

Checkout is at 11 AM.

Where is The Grand by SkyCity located?

This family-friendly Auckland hotel is located in the entertainment district, just steps away from Sky Tower and SkyCity Casino. University of Auckland and Princes Wharf are also within 15 minutes. Gaunt Street Tram Stop is 12 minutes by foot and Daldy Street Tram Stop is 15 minutes.

The Grand by SkyCity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 697 out of 1005 reviews" "
Rating 8 - Good. 212 out of 1005 reviews" "
Rating 6 - Okay. 55 out of 1005 reviews" "
Rating 4 - Poor. 24 out of 1005 reviews" "
Rating 2 - Terrible. 17 out of 1005 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown.
Stayed 1 night in Mar 2024

8/10 Good

Seyllah

Travelled with partner
We enjoyed the stay with the harbour view, also very close to everywhere we wanted to be.
Stayed 2 nights in Mar 2024

6/10 Okay

nirmalsinh

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, big room. Excellent, friendly staff.
Stayed 4 nights in Mar 2024

6/10 Okay

TIMOTHY

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff were excellent! Facilities are dated. Restaurant is unsanitary--got food poisoning from their chicken dish.
Stayed 2 nights in Mar 2024

10/10 Excellent

THU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet, close to everything, great staff, lots of restaurants nearby and walkable to attractions. Would definitely stay again
Stayed 3 nights in Mar 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining in the restaurant was a memorable experience. The dishes were unique and beautifully prepared, especially the lamb shanks in coconut sauce and the roasted carrots with cashews and cumin. The wait staff were very attentive and we felt well taken care of.
Stayed 1 night in Mar 2024

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand was the perfect location for the start of our New Zealand adventure. The location and view are fantastic right next to the Sky Tower. The staff was attentive and friendly always offering help. Our room was spacious and beautifully decorated. Good in room amenities.

8/10 Good

Allan

Travelled with partner
Liked: Cleanliness, staff & service
Nice position
Stayed 1 night in Mar 2024

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, close to restaurants and casino
Stayed 4 nights in Feb 2024