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"Staff was friendly and made you feel welcomed. The environment made you feel safe. Rooms were extremely clean and the bed very comfortable."

"Enjoyed our stay . Close to the falls and casino . Staff was nice . Wish the pool and hot tub were warmer . "

"Water presser was very low, shower, no info on how to get channels on TV, We let the front desk know, shower head needed to be clean. Shower seamed backwards. And a hole in the closet door. Plus $11.00 for parking that we didn’t know of until check in. Other than that hotel was nice. We may make another stay."

"The rooms need updating and the bathrooms could be alot cleaner. The room cleaning staff were loud as they could possibly be - chatting with each other and being generally loud. It would be nice to see them respect the guests space and sense of calm since they are employees. Overall though, it is was a good stay and the hotel is reliable. The front desk staff are on point - they do a great job."

"A Bottle of water for guests should be complementary"

"Smell smoking at lobby "

"Breakfast was okay. Wish they had cranberry juice. Room was very clean and beds were comfortable. Staff was very friendly and helpful."

"Clean room with electric fireplace. Staff very nice and helpful."

"BEST location for a hotel in Niagara Falls, NY; it is the closest to the American falls and to the Rainbow Bridge to cross to Canda. Staff is very friendly, rooms are very decent in size and the breakfast is really good. You can’t go wrong with this hotel, I recommend it!!! "