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"Staff were super friendly and check in was quick. Rooms were lovely "

"Staff very pleasant room clean and comfortable "

"Very welcoming and attentive staff. Our room was clean and well equipped."

"Great stay"

"Great hotel/pub Attentive staff and very welcoming Brilliant atmosphere and an open fire! What more do you need My favourite stay"

"Staff were very friendly and accommodating we had a lovely stay"

"For the price I paid it did the job perfectly "

"A warm welcome all the staff were friendly, a lovely room clean and warm. The food was very good with an excellent wine list. Will be going back. "

"Great spa hotel. Staff are helpful, friendly atmosphere and relaxing environment. "

"A nice, clean hotel. Very quiet and peaceful. Friendly and approachable staff. Meals were very generous, filling and delicious! Breakfast was a mix of continental and cooked so it set us up for the day. Would love to come back."

"Great stay at the Bournbrook with my eleven year old son. The staff were brilliant and friendly throughout, and just couldn’t do enough for us. It’s such good value and ideal for our trip to Birmingham. We ate in the restaurant and both meals we had were good. It’s my third visit here and I’ll certainly be back when I next visit Birmingham "

"The room was larger than most hotels, so I had plenty of space."

"Great staff, wonderful hotel and food. "

"Very nice place to stay staff are wonderful food is very good and the location is perfect."

"Really good stay. Staff were friendly "

"Clean room Great room facilities Helpful and polite staff My second visit "

"Pleasant staff, convenient."

"Wonderful location and very friendly and helpful staff. "

"Bed super comfortable, very clean sheets and linen, good breakfast and nice service."

"Lovely atmosphere in historic hotel, nice room, good food and very friendly staff"