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"Staff are very helpful; the hotel is old and needs more cleaning, which would be nice and refreshing."

"Amazing stay – highly recommend! We had a fantastic stay at ibis Styles Bournemouth. The room was much more spacious than we expected, very clean and extremely comfortable. One of the highlights was the kitchen area – it was far better equipped than I could have imagined, which made our stay even easier and more enjoyable. The staff were all very friendly and attentive, always happy to help. Parking was also very easy and stress-free, which is a big plus. The location is excellent – close to everything, and especially just a short walk from the beach. We were lucky to have beautiful sunny weather, so we enjoyed a lovely day by the sea. It is also less than 40 minutes from Paultons Park (Peppa Pig World), which was perfect for us. We were able to enjoy the park and still make the most of Bournemouth. Everything was perfect. We would definitely stay here again, even without a special deal, as it is absolutely worth the price. The only small disappointment was that the swimming pool was closed, and my daughter was a bit sad about that. However, the great weather and beach day more than made up for it."

"Booked and paid last year for room with king bed. Didnt get that. No explanation why from staff. Room was in old part with no ventilation and double bed that needed to be replaced years ago. Pillows were terrible. Floors created and shower water got stuck on scalding and needed to be fixed. All over very disappointing stay. "

"Wifi was working. Room was ok. Improper heating in the room."

"Amazing stay as expected "

"My partner and I had a wonderful three-night stay at Rhinefield House for his birthday. The staff were all excellent - a special mention to Deborah at breakfast and afternoon tea, whose warmth and personality really stood out - but everyone we encountered was lovely. They also made a thoughtful effort to acknowledge my partner’s birthday, which we hadn’t expected and really appreciated. We were lucky with the weather, which meant we could properly enjoy the beautiful grounds, especially sitting by the pond - a real highlight of the stay. A couple of minor points of feedback. On the first morning we were woken at around 5.30am by a fairly loud, continuous noise, like a motor running. This did continue intermittently throughout the stay, including late at night and early mornings, although not quite as loud after the first instance. It wasn’t disruptive enough for us to request a room move, but worth noting. Secondly, the outdoor pool is open from 9am to 4pm. As we were out during the day, it would have been nice if it stayed open later. We did have a look while passing and it looked like it could do with a bit of attention - there were leaves in the water and it didn’t feel particularly inviting. Appreciate it’s early in the season, but a bit of upkeep here would go a long way. I mention these as constructive feedback rather than criticism, as overall we had a really lovely first stay. Thank you to the team - we would definitely return."

"Very good service. Clean room "

"The usb ports on room didn't work. And no spare plugs at reception which would of been very handy! Room"

"The hotel is well located within Lyndhurst and for the New Forest. Staff are polite and friendly, there is large car park for the hotel. Good Breakfast, from continental to full English. Our room was clean and well maintained, with a comfortable bed. "