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Bournemouth West Cliff Hotel & Spa

3.0 star property
Luxury hotel with 2 indoor pools and full-service spa

Choose dates to view prices

Photo gallery for Bournemouth West Cliff Hotel & Spa

2 indoor pools, pool loungers
Lounge
Property entrance
Sauna, hot tub, body treatments, hydrotherapy, body wraps, body scrubs
Bar (on property)
Bournemouth West Cliff Hotel & Spa, a tranquil retreat in the heart of Bournemouth City Centre. With 2 indoor pools and a rejuvenating spa, indulge in treatments like body wraps and facials or simply unwind on sun loungers. The hotel's charming garden and bar offer additional spaces to relax.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Gym
  • Pool
The current price is NZ$164
includes taxes & fees
28 Sept - 29 Sept
Sauna, hot tub, body treatments, hydrotherapy, body wraps, body scrubs

Spa

The on-site spa has some ways to help you recharge. The hotel's spa offers massages and pampering treatments such as body scrubs. Other on-site facilities include a steam room, a sauna, and a hot tub.

Sauna, hot tub, body treatments, hydrotherapy, body wraps, body scrubs
Sauna, hot tub, body treatments, hydrotherapy, body wraps, body scrubs

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
Satellite channels
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

7.6 out of 10
Good
(17 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
Free bottled water
Electric kettle
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Free rollaway/extra beds
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
Satellite channels
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.6 out of 10
Good
(32 reviews)

Highlights

LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
Satellite channels
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
7 Durley Chine Road, Bournemouth, England, BH2 5JS

What's nearby

  • Bournemouth Beach - 9 min walk - 0.8 km
  • Bournemouth International Centre - 12 min walk - 1.1 km
  • Oceanarium - 12 min walk - 1.1 km
  • Bournemouth Pavillion Theatre - 15 min walk - 1.3 km
  • Bournemouth Pier - 15 min walk - 1.3 km

Getting around

  • Bournemouth Station - 4 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 13 min drive

Restaurants

  • ‪the palm - ‬5 min walk
  • ‪All Hail Ale - ‬6 min walk
  • ‪Brewhouse & Kitchen - ‬6 min walk
  • ‪DYMK - ‬6 min walk
  • ‪Zim Braai - ‬5 min walk

About this property

Bournemouth West Cliff Hotel & Spa

Luxury hotel near Bournemouth Beach
Close to Bournemouth International Centre and Bournemouth Pier, Bournemouth West Cliff Hotel & Spa provides a terrace, a garden and a hair salon. Treat yourself to a body wrap, a facial or a body treatment at the on-site spa. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 indoor pools with sunloungers
  • English breakfast (surcharge), self-parking (surcharge) and express check-out
  • A lift, laundry services and a banquet hall
  • 5 meeting rooms, luggage storage and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 83 rooms have amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with free toiletries and hairdryers
  • 32-inch LCD TVs with satellite channels
  • Daily housekeeping and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available for a fee: GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 indoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,605 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Grab bar near toilet (99 centimetre high)
  • Lift (200 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 24 December to 26 December:
  • Dining venue
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
The following facilities are closed for New Year's Eve and New Year's Day:
  • Dining venue
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 15 for adults and from GBP 10 for children
  • Uncovered self-parking fee: GBP 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Facilities fee: GBP 15 per person, per night and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

Guests under 18 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Bournemouth Hallmark
Bournemouth Hallmark Hotel
Bournemouth Hotel Hallmark
Hallmark Bournemouth
Hallmark Bournemouth Hotel
Hallmark Hotel Bournemouth
Hotel Hallmark Bournemouth
Bournemouth West Cliff
Hallmark Hotel Cliff
Hallmark Bournemouth West Cliff
Hallmark Cliff
Hallmark Hotel Spa Bournemouth
Hallmark Hotel Bournemouth West Cliff
Bournemouth West Cliff & Spa
Bournemouth West Cliff Hotel
Bournemouth West Cliff Hotel Spa
Bournemouth West Cliff Hotel & Spa Hotel
Bournemouth West Cliff Hotel & Spa Bournemouth
Bournemouth West Cliff Hotel & Spa Hotel Bournemouth

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Bournemouth West Cliff Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 318 out of 1010 reviews
Rating 8 - Good. 353 out of 1010 reviews
Rating 6 - Okay. 184 out of 1010 reviews
Rating 4 - Poor. 97 out of 1010 reviews
Rating 2 - Terrible. 58 out of 1010 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been several times always a pleasure
Stayed 4 nights in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, property conditions & facilities
Brill hotel will definitely be back.
Stayed 1 night in Aug 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, amenities
The staff are very helpful breakfast very good would stay again
Stayed 3 nights in Jul 2025

10/10 Excellent

Tuvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pleasant walk down to the local beach Great facilities and bar - a pool table or darts would make it perfect
Stayed 2 nights in Aug 2025

8/10 Good

Vinoda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and helpful. I was very welcome and i was a bit early, as soon as my room was ready a nice women at the reception was calling to inform me that my room was ready. We had dinner at the hotel and staff and manager was very kind. Food was delicious compliment to the chef. We had a lovely weekend.
Stayed 1 night in Aug 2025

8/10 Good

Deanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with clean facilities, needed a bar in the room. Good indoor swimming pool, very warm. Nice spa facilities but steam room needs more steam.
Stayed 4 nights in Jul 2025

2/10 Terrible

Ahsan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Price does not reflect quality at all. Better off going to travelodge
Stayed 1 night in Aug 2025

2/10 Terrible

Sherri

Liked: Cleanliness
Disliked: Staff & service
Thank you
Stayed 1 night in Aug 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place great facilities
Stayed 1 night in May 2025

6/10 Okay

Mel

Liked: Amenities, property conditions & facilities
The facilities and common areas make up for the drab but functional room we had (family room, double bed and 2 roll out beds). The lovely warm indoor pool and gym were the highlight of the stay with the restaurant/ bar a close second. Staff were helpful and friendly, but not in a 'we're a premium hotel' kind of way. Whilst nothing was exceptional, the pool and the 10mins walk to the beach or town centre made it a good choice and I'd have no problem choosing it again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Jain
Stayed 2 nights in Jul 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was a lovely stay
Stayed 1 night in Apr 2025

10/10 Excellent

karen

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and easy access to Bournemouth and bus stop round the corner. Swimming pool lovely clean and warm!
Stayed 2 nights in May 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've always found this hotel good value, with a nice indoor pool and good restaurant. Staff are friendly and accommodating
Stayed 3 nights in May 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was lovely .staff were excellent Bournemouth was not so good though
Stayed 3 nights in May 2025

4/10 Poor

Mumtaz

Disliked: Cleanliness, amenities, property conditions & facilities
Dated property, in need of renovation, rooms not cleaned to my 4/5* standard, bad smell, marks on carpet, dusty surfaces, doors don’t close properly, tiny mirror in the bathroom. Too expensive for what it is. Only plus side was access to the pool.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel very clean nice staff would stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb Hotel

Amazing stay at west cliff hotel. Comfortable clean. Friendly helpful staff. Delicious food.
Stayed 7 nights in May 2025

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, Great for families
Stayed 1 night in Feb 2025

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities
Lovely comfortable bed and room. Very friendly staff, nothing was too much trouble. The indoor pool was very welcome. A good variety at breakfast, however only scrambled eggs were offered. Would like an option for eggs of your choice to be cooked to order. Plenty of parking on site.
Stayed 2 nights in Jun 2025

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a family room, however there was only 1 very small window and hardly any ventilationnor natural light. We asked if we could change rooms to a room with more natural light. The reception staff were very helpful. We moved rooms and we had big bay window with loads of natural light. For an extra fee of £20 per night. The pool was amazing. It wasn't too busy and it was a lovely temperature and was very clean and maintained. The food was good and breakfast was great. Over all it was a really enjoyable stay. The hotel is in a great location. I would definitely recommend staying at West cliff Hotel. The rooms at the front of the hotel seem to be the best to choose from. The vibe was good and the spa looked busy although we didn't venture there. I am definitely coming back!!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicki

Liked: Cleanliness, amenities, property conditions & facilities
The hotel had recently been renovated and the room decor and bathroom was great.
Stayed 2 nights in Mar 2025

8/10 Good

Baljit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good and friendly staff.clise the the beach and restaurants. Would recommend it especially for families
Stayed 1 night in Feb 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressed. Room seemed newly updated and was clean and comfortable. Swimming pool was warm and the kids enjoyed it. Breakfast was good though the bacon could have been better cooked, it was a little underdone. Short walk to the beach. Note I parked on the street and now have a car covered in bird droppings so avoid the trees! Will definitely look to book again when we can.
Stayed 1 night in Jun 2025