Vistancia Hotels, Phoenix

"The staff were extremely helpful and pleasant. The room and lobby areas were very clean and neat. I will definitely recommend to my family and friends!"

"Breakfast was the same every morning, I was there for 5 nights, some different varieties would’ve been nice. A bit father from Phoenix. Overall, nice place. "

"Overall, we had a great time. A few opportunities for improvement though: 1. We weren’t aware that if it was low occupancy, they have people order on the breakfast menu instead of having the buffet open. The only time this happened to us was on our very last morning, where we had a plane to catch. The buffet being closed was not something we accounted for so I was a little upset with this. 2. We had a leak in our ceiling above the bathroom sink. Maintenance came to fix it once, but the problem persisted. Thankfully that was only an issue for the last two full days we were there. 3. The cafe near the main pool turned me away for a beverage after 11am on a Monday morning. It was our last full day and I wasn’t able to get a drink by the pool, which was a major bummer if I’m being honest. The people at the cafe said I could walk down to the restaurant, but I was looking for the poolside drink delivery. I had mentioned it a few times to my wife leading up to going down to the pool that morning, so that too was also a bummer. Overall, we had a great time, as I mentioned. Other than those few things, we very much enjoyed our time. Thank you! "

"The staff was very polite , kind and helpful . "

"As expected for 2-star property. However there was plexi glass covering the main desk at check in that immediately made it feel unsafe. "

"No pool terrible condition in the room and area "

"The room was wonderful, large and clean. The food was delicious and the staff, nice as could be."

"Awful room. No working microwave half the lights didn’t work. Handwriting on walls and lampshades. Mold in bathroom. Active drug activity at all hours outside. Drug paraphernalia and items left in staircase, hallways and parking lot. Came out my door to the staircase with people smoking off foils. Staff said it happens daily. People were actively using drugs on the staircase and hallways. DO NOT STAY !!! Welcome to calizona"

"Wonderful hot tub "