Castles in Vietnam

Friendliness of staff and modern clean rooms

The service was great the breakfast was good . The reception girl Ho ey was very well and gave nice service

Was such a pleasant welcome and smooth check in when we arrived at the hotel the staff and especially Tiffany were so helpfull and really went the extra effort to make sure our stay is perfect. Every time we leave or come all staff acknowledge you and say hi or bye. The bed is so comfotable and the pillows are so soft. Room and bathroom is so spacious in the room we had. Is only a 5/10 minute walk to the old quarter qith plenty of little shops and restaurants along the way. Would recommend...

Excellent hotel in a perfect location. Very courteous staff always making sure we were looked after.

Very well maintained

Great location, friendly staff, and delicious breakfast options. The sky deck is lovely.

Every guess receives an amazing welcome from the moment they enter the hotel. Thae staff are so helpful and kind. My room was spacious well furnished and importantly quiet! The hotel location was close to everything I wanted to see and do. I would definitely book this hotel without hesitation. A+

Very helpful staff - they take care of small small things which makes a big difference. Great breakfast with made to order menu.

We stayed here as a family of five. The staff were absolutely amazing, constantly going out of their way to be helpful and friendly. We were initially quite overwhelmed when we arrived as the reception area was very full and busy - if you experience this, please don’t let it deter you, this hotel is fabulous. We have stayed at many hotels during our 4 weeks in Vietnam and we all agree that Solaria had the best breakfast! Our bed was very hard, but as soon as we spoke to reception a topper was...

Really recommend this well located hotel - it is a smaller hotel with very friendly helpful staff

We are in Vietnam for the first time and Ha Long Bay is likely a once in a lifetime opportunity for us. I read countless reviews and watched videos all recommending genesis. We booked the 2 night cruise so that we weren’t rushed and we cannot recommend it enough. Everyone that was leaving after 1 night was wishing they stayed 2. The staff are incredible, activities optional and the food is excellent and plentiful. You won’t regret booking this cruise

What an amazing hotel! The decor is absolutely beautiful. The building is in a great condition and it has been tastefully decorated throughout. The staff is so friendly and attentive. The massage was the best I'd had in a long time. It's a little further away from the main tourist area in Hoi An but apart from the location I can't fault this hotel at all. Such amazing value! The bed and room were just beautiful. I'd definitely stay again when I'm back in Hoi an.

Great staff and the captains suite was well appointed. Only downside was that there was no wifi and the TV was for display purposes only. Loved the included tours of bike riding and kayaking.

Great staff and excellent breakfast options the rooftop bar and pool was the highlight!