Helms Inn

Property class: 2

Choose dates to view prices

Reviews

9.4 out of 10
Exceptional
A short walk from Victoria Harbour and Victoria Clipper Ferry Terminal, Helms Inn provides a garden, a library and laundry facilities. Stay connected with free in-room WiFi.
The current price is NZ$200
includes taxes & fees
2 Nov - 3 Nov

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, and a mirror.

Studio, 1 King Bed

9.4 out of 10
Exceptional
(140 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Double Beds

A compact kitchen with a refrigerator, microwave, sink, and dark cabinets.

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(101 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Double Room

A hotel room with two beds, a desk, and a chair.

Double Room

9.2 out of 10
Wonderful
(66 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Basic Studio, 1 King Bed

A hotel room with a large bed, a wooden headboard, wall-mounted lights, and a leather armchair.

Basic Studio, 1 King Bed

9.2 out of 10
Wonderful
(56 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

A neatly made bed with a headboard, a bedside lamp, and two framed pictures on the wall.

Suite, 1 King Bed

9.4 out of 10
Exceptional
(129 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the area

Located in James Bay, Helms Inn is in a walkable area in Victoria with great shopping. Butchart Gardens is a popular area attraction and if an activity is on the agenda, Victoria Harbour and Victoria Clipper Ferry Terminal are worth checking out. Looking to enjoy an event or a game while in town? See what's happening at Save-On-Foods Memorial Centre or Royal Athletic Park. Guests love the hotel's central location. Visit our Victoria travel guide
Map
600 Douglas St, Victoria, BC, V8V2P8

What's nearby

  • A historic building with a prominent clock tower and a covered entrance labeled "Bastion Square."
    Government Street
    1 min walk - 0.2 km
  • A large building with a red banner advertising the Royal BC Museum and IMAX Theatre.
    Royal BC Museum
    1 min walk - 0.2 km
  • A pond surrounded by lush greenery and vibrant pink flowers.
    Beacon Hill Park
    1 min walk - 0.2 km
  • A grand building with a large fountain in front, featuring multiple domes and illuminated windows.
    British Columbia Parliament Building
    4 min walk - 0.4 km
  • A glass-domed structure with a staircase leading up to it, located at the corner of a street with a traffic light and pedestrian crossing.
    Victoria Conference Centre
    4 min walk - 0.4 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.)
    36 min drive

Restaurants

  • Milestones
    8 min walk
  • The Sticky Wicket Bar & Restaurant
    7 min walk
  • Browns Socialhouse Victoria Falls
    5 min walk
  • The Old Spaghetti Factory
    3 min walk
  • Good Earth Coffeehouse
    5 min walk

About this property

Helms Inn

  • Hotel near Victoria Harbour
  • Located close to Government Street and Victoria Clipper Ferry Terminal, Helms Inn provides a garden, a library and laundry facilities. Stay connected with free in-room WiFi.
  • Other perks include:
    • Self-parking (surcharge), coffee/tea in reception and a front desk safe
    • A computer station, newspapers in the reception and a vending machine
    • Luggage storage, smoke-free property and a 24-hour front desk
    • Guest reviews give top marks for the overall value, central location and helpful staff
  • Room features
  • All guest rooms at Helms Inn boast comforts, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and safes. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
  • More conveniences in all rooms include:
    • Bathrooms with shower/bath combinations and free toiletries
    • TVs with cable channels
    • Recycling, kitchenettes and fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 10 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Uncovered self-parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards

We should mention

This property does not have any lifts

Frequently asked questions

Is Helms Inn pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Helms Inn?

As of 6 Oct 2026, prices found for a 1-night stay for 2 adults at Helms Inn on 2 Nov 2026 start from NZ$200, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Helms Inn?

Self-parking is available for CAD 10 per night. Limited spots are available.

What time is check-in at Helms Inn?

Check-in start time: 4:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Helms Inn?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Helms Inn located?

Located in James Bay, this hotel is steps away from Helmcken House and Government Street. Victoria Harbour and Victoria Clipper Ferry Terminal are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Helms Inn Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 1040 out of 1490 reviews
Rating 8 - Good. 375 out of 1490 reviews
Rating 6 - Okay. 59 out of 1490 reviews
Rating 4 - Poor. 13 out of 1490 reviews
Rating 2 - Terrible. 3 out of 1490 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the downtown area
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with convenient kitchenette, great location, plenty of parking and friendly staff.
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Had a kitchen, well located,, staff helpful
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, clean, comfy bed, parking area, tea and coffee available all day and night, great location close to the harbour area but far enough away so still quiet
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, well-equipped kitchen, great location.
Stayed 9 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So glad we stayed here. Very clean and quiet. Convenient to all of downtown.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and helpful staff
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check-in, clean room, friendly staff, close to tourist attractions. Will stay again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. The property is in a great location close to all amenities and attractions in downtown Victoria. The room was clean and the bed quite comfortable. I would definitely stay here again.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Walkable to everything. Staff are friendly. Convenient to have the kitchen. Room is clean and spacious.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, beautiful patio attached to our room, quiet, clean and overall a wonderful experience!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great layout and amenities.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean. Friendly staff.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. It's an easy walk to all the main attractions of downtown Victoria. Helpful staff. Convenient parking. I would love to think I'll get back to Victoria again and if I do I'll stay the the Helm Hotel again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, close to ferry, near park and restaurants.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were wonderful…arrived early and they stored our bags till our room was ready. Beautiful, clean room. Very comfortable!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, short walk to harbor and downtown. Very close to BC museum. Local buses opposite hotel, very good accessibility around the island. Very nice room with kitchen. Nicely decorated.. Comfortable beds. Pleasant sitting area in foyer with coffee facilities. Staff were lovely.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, clean and friendly staff. The double room was bonus, and nice kitchenette. We would definitely come back.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Great location, staff were nice, but the room had a off putting smell to it.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact that there was a full kitchen, the location of the hotel, parking and a quiet neighbourhood - all reasons to come back to this hotel.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely helpful when we needed to stow luggage and check in slightly early.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Helm's Inn. It is centrally located and walkable to many attractions. I love to stay in a room with a balcony so you can sit outside and watch the world go by! There is also a full kitchen and everything you need if you want to cook. Great place and good prices too!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay and at a reasonable price. The location was excellent-directly across the road from Beacon Hill and a short walk to the harbour front. Our room had a kitchenette which came in handy. The beds were comfy and rooms very clean. The room was also spacious which was great for our family of 4 (2 young kids). If we return to Victoria in the future we would be happy to stay here again.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modernized inn with reasonable parking rates and excellent location. Outdoor patio a calm spot after a day out. Appreciated the bike storage and kitchenette.
Stayed 2 nights in Aug 2026