Burnside, a neighbourhood in Victoria, is home to Metro Inn. Butchart Gardens is a popular area attraction and if an activity is on the agenda, Victoria Harbour and Victoria Clipper Ferry Terminal are worth checking out. Looking to enjoy an event or a game while in town? See what's happening at Save-On-Foods Memorial Centre or Royal Athletic Park. Visit our Victoria travel guide
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
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1 building
2 floors
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Entertainment
TV with cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
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Access via exterior corridors
Desk
Free local calls
Phone
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 9 PM
Minimum check-in age - 20
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 10:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property is closed between 12 October and 28 February.
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of CAD 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: CAD 250.00 per stay
We have included all charges provided to us by the property.
Optional extras
Pet fee: CAD 25 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Air conditioning is not provided
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Frequently asked questions
Is Metro Inn pet-friendly?
Yes, dogs are allowed at this property. There's a fee of CAD 25 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at Metro Inn?
Self-parking is free at this property.
What time is check-in at Metro Inn?
Check-in start time: 3 PM; check-in end time: 9 PM. After-hours check-in is not available.
What time is check-out at Metro Inn?
Checkout is at 11 AM.
Where is Metro Inn located?
Located in Burnside, this motel is within 2 miles (3 km) of Government Street, Victoria Harbour and Victoria Clipper Ferry Terminal. MayFair Shopping Centre and Topaz Park are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Metro Inn Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Run down motel on the edge of victoria. Guy at the front desk was very friendly, check in was quick and easy. Room was filthy. I read reviews about bed bugs, but I didn't see any. It was one of the cheapest options in Victoria. It's fine for a cheap place to sleep, but I wouldn't stay here again.
Staff was very friendly and helpful. Room was clean and quiet. Location was excellent.
Stayed 4 nights in Jun 2025
Verified review
8/10 Good
Akash
2 Jul 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice stay
Reception was very helpful. Good to sleep 2-3 nights while you explore the town. Restaurants nearby.
Stayed 1 night in Jun 2024
Verified review
8/10 Good
Joseph
17 Jul 2024
Liked: Cleanliness, staff & service, amenities
It was good and excellent
Stayed 2 nights in Jul 2024
Verified review
10/10 Excellent
Gwen
14 Jul 2025
Liked: Cleanliness
The room was large, neat and clean. Kitchen area clean. “fluffy” towels instead of feeling like sandpaper at some places! The owner was very accommodating.
had read some reviews suggesting that the people at the inn looked intimidating or unusual. It's true that the staff have a different style, some with tattoos and a unique look, but they were incredibly kind and helpful throughout our stay. While the inn itself may not appear to be the most modern or fully equipped from the outside, our room was surprisingly well-stocked with amenities more than I've seen in many other places. We even had the option to cook our own meals, which was a big plus. Despite some of the negative reviews I came across, this inn would be my first choice if I travel to Victoria again.
Stayed 4 nights in Jun 2025
Verified review
4/10 Poor
Ken
26 Aug 2025
Disliked: Cleanliness
The staff are welcoming and accommodating. However, when it comes to cleanliness, I don’t like it. I felt so itchy when I woke up the next day, then I found out that I got a lot of bedbug’s bites, also, microwave and even kitchen utensils aren’t clean enough to use. Better to bring your own towel as well.
Manager and staff were super friendly upon arrival. They were more then welcoming accommodating me and my dog. Area is quiet and within walking distance to downtown. I would definitely stay there again!