A short walk from Victoria Harbour and Victoria Clipper Ferry Terminal, The Parkside Hotel & Spa provides a rooftop terrace, a firepit and a coffee shop/cafe. Indulge in reflexology, aromatherapy and a sports massage at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Kitchen
Free Wi-Fi
Laundry room
The current price is NZ$390
NZ$390
includes taxes & fees
19 Oct - 20 Oct
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Located in Downtown Victoria, a neighbourhood in Victoria, The Parkside Hotel & Spa is near the airport and near the beach. Butchart Gardens is a popular area attraction and if an activity is on the agenda, Victoria Harbour and Victoria Clipper Ferry Terminal are worth checking out. Looking to enjoy an event or a game while in town? See what's happening at Save-On-Foods Memorial Centre or Royal Athletic Park. Kayaking and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and rock climbing nearby. Visit our Victoria travel guide
Government Street and Victoria Clipper Ferry Terminal are located near The Parkside Hotel & Spa, which provides a rooftop terrace, a firepit and a coffee shop/cafe. Indulge in reflexology, aromatherapy and a sports massage at the on-site spa. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
An indoor pool
Free bike hire, self-parking (surcharge) and an electric car charging station
A porter/bellboy, barbecues and massage treatment rooms
Multilingual staff, smoke-free property and a lift
Guest reviews speak highly of the pool, helpful staff and location
Room features
All 126 individually furnished rooms feature comforts, such as fireplaces and premium bedding, as well as thoughtful touches, such as heated floors and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
Heating and ceiling fans
Recycling, LED light bulbs and composting
Eco-friendly toiletries, shower/bath combinations and hairdryers
42-inch flat-screen TVs with premium channels
Furnished balconies or patios, wardrobes/cupboards and heated floors
Awards and affiliations
Eco-certified property
This property is certified by these third-party sustainability certification schemes: Biosphere and Green Key Global. For more information on what these certifications require and verify, please visit their websites.
Covered parking on site (CAD 22 per night; includes in/out privileges)
Limited on-site self parking
Wheelchair-accessible parking and van parking available
Family friendly
Children stay free (see details)
Free cot
Restaurants on site
Tre Fantastico
Kitchen
Blender
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Freezer
Hob
Microwave
Paper towels
Refrigerator
Toaster
Dining
A coffee shop/cafe
Dining table
Bedrooms
Egyptian cotton sheets
Pillowtop mattress
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Living spaces
Communal living room
Dining table
Fireplace
Heated floor
Separate dining area
Separate sitting area
Entertainment
42-inch flat-screen TV with premium digital channels
Outdoor areas
Barbecue grill
Firepit
Furnished balcony/patio
Outdoor entertainment area
Outdoor furniture
Picnic area
Rooftop terrace
Vegetable garden
Laundry
All-in-one washer/dryer
Dry cleaning/laundry service
Laundry detergent
Laundry facilities
Work spaces
2,000 square feet of conference space
4 meeting rooms
Computer station
Laptop workspace
Comfort
Ceiling fan
Heating
Portable fan
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Window guards
Fire extinguisher
General
126 units
2 buildings
7 floors
Annual offsets purchased for at least 10% of carbon footprint
Ballroom
Bed sheets changed on request
Bicycle parking
Bicycle storage
Built in 2009
Bulk dispensers for toiletries
Composting
Comprehensive food waste policy
Connecting units available
Eco-friendly cleaning products used
Eco-friendly toiletries
Electric car charging station
Free bicycle rentals
Individual furnishings
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
Some LED lighting used
Some water reused through grey water recycling system
Towels (changed on request)
Vegetable garden
Waste recycling policy
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 19
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 17 January to 1 February:
Hot tub
Swimming pool
The property will be renovating from 16 October 2026 to 27 November 2026 (completion date subject to change). The following areas are affected:
Exterior
Parking area
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types
Important information
Optional extras
Covered self-parking fee: CAD 22 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Some water is reused through a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does The Parkside Hotel & Spa have a pool?
Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.
The swimming pool is closed seasonally each year from January 17 until February 1.
How much does it cost to stay at The Parkside Hotel & Spa?
As of 18 Sept 2026, prices found for a 1-night stay for 2 adults at The Parkside Hotel & Spa on 19 Oct 2026 start from NZ$390, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Parkside Hotel & Spa pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Parkside Hotel & Spa?
Self-parking is available for CAD 22 per night.
What time is check-in at The Parkside Hotel & Spa?
Check-in start time: 4:00 PM; check-in end time: 1:00 AM. Late check-in is available during limited hours.
What time is check-out at The Parkside Hotel & Spa?
Checkout is at 11 AM.
Where is The Parkside Hotel & Spa located?
Located in Downtown Victoria, this spa aparthotel is within a 5-minute walk of St. Ann's Academy and Government Street. Victoria Harbour and Victoria Clipper Ferry Terminal are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
The Parkside Hotel & Spa Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The lobby is beautiful and staff are very friendly and accommodating. The location is great. The room we were in had an open concept bathroom which is not my thing but otherwise it was lovely.
Great location. Convenient to walk to everything downtown. Quiet. Good coffee with French press and real cream in your room.
Conveniently there is a small cafe off the lobby.
Great place to stay especially for families or for a longer vacation. Unit was lovely and had fully equipped kitchen, comfortable beds. Pool was great. Lobby koi pond is a big attraction for the kids!
The suite was beautiful and great for kids, as was the beautiful koi pond + morning feeding they got to participate in. Cafe next to the lobby was also excellent. Quiet but central location, too.
We loved our 3-night stay and found our room to be very nice, and the location spectacular! We enjoyed our short 10-15 minute walks to the main street, Empress Hotel, Government building and wharf. They even have a lovely roof-top patio with beautiful views of the quaint city.
Couldn’t be more positive about our stay at the parkside, the hotel itself is superb with big clean rooms and fantastic facilities. But the standout had to be the amazing team who were all outstanding and looked after us so well throughout our stay. Friendly, enthusiastic, welcoming and so professional.
This hotel was wonderful. The staff were warm and welcoming, positive and friendly. Incredibly helpful and willing. Room was spacious and as advertised. Some parts were a bit dated aesthetically but incredibly clean and well maintained. 10/10 would recommend.
This was a wonderful experience with great staff. The overall building was lovely and clean. Our suite was spacious and clean and well stocked.
It is a bit pricier but worth it.
Everything was perfect and the room was clean , just the floor was little dusty
The staff was friendly and nice
The swimming pool was clean
The price doesn't include breakfast which was not reasonable
Easy check in, professional staff very helpful
Large spacious room complete with kitchen
Spectacular view from the balcony
Large pool and hot tub, kids enjoyed themselves
10 of 10 will stay again
Key points:
Excellent location (close to walk to places but not too close to noise)
Layout easy to navigate
Convenient secure parking
Friendly knowledgeable staff
Kid friendly
Nice pool
Not so great:
Check in was slow and they let people cut in line.
No on site restaurant or room service
Pool can get too crowded
Pets are allowed (irresponsible pet owners too)
Stayed 3 nights in Aug 2026
Verified review
10/10 Excellent
Mary
20 May 2026
Liked: Cleanliness
Staff, cleanliness and location are all excellent.
Grateful to the wonderful services, Staff and location. Truly helped to make our trip Exceptional. The hotel is stunning and the Staff were phenomenal. Loved all of it!🙏❤️❤️❤️