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"Hana and staff provided excellent service. The room was clean and spacious and the hotel was in a perfect location. Will definitely be back!"

"Like the breakfast & staff. But had to switch room due to malfunctioning a/c. Otherwise, it was good."

"The staff were very pleasant and helpful, the location in the old quarter was good. However, the standard of cleanliness was not what I expected. There was excess mould in the shower, the gurgling sound in the shower drain sounded wrong, the sink didn't look as clean as I would expect, the elevator could use a thorough cleaning, etc. A good cleaning and I would have rated it higher."

"Great location and food and staff wonderful. "

"Excellent location paired with highly professional hospitality staff. Highly recommended!"

"This is an outstanding hotel in a good area. Spotless and well maintained with attentive and capable staff. The breakfast buffet was excellent with some a la carte options. The rooftop bar has lovely views. I wouldn’t hesitate to stay again if visiting Hanoi in the future."

"Great location for the Old Quarter. Was very comfortable in the room. Very nice staff - shoutout to Anna and Andrea on the front desk who were very helpful."

"Staff from receptionist and bellboy to cleaner ... are very helpful and friendly. The room is great for its value. Restaurant on 2 floor has great view. Receptionist is very observant, not only she helped me make reservation at testing center for my travel, she also helped me call grab. Highly recommended!"

"Very beautiful small boutique hotel, with very friendly staff. The hotel is very clean. The cleaning staff are always cleaning and they do an exceptional job. The hotel staff always greet you and remember your name. Which adds a very personal touch. No matter how long you are staying at the hotel they will treat you like a VIP. Thank you to Irene, Tony and Thomas for making our stay even better. Highly recommend this little cute hotel."