Top of the Hill Hotels, Newport

"Friendly staff, very clean and updated room, and the free breakfast was excellent. "

"clean"

"The friendliest staff I’ve ever met. They were so kind and accommodating, with very generous attitudes. The room was very well cleaned, and had a wonderful mattress. "

"Upon arrival we were upgraded to a suite which was very nice. The only issue with the room was the lighting. There was only was light in the living room area and one light in the bedroom. Otherwise it was a very nice room. "

"The property was clean and the staff friendly and attentive."

"What you would expect. Very clean but over priced. Staff was great. "

"Staff was very friendly. Rooms were clean bed was comfortable."

"Would never stay there again place needs up grading . Was very dirty . The first room they gave us it was a very windy rainy day and rain was driping in from window once i saw where it was coming from nothing but black mold . Got another room but that room the heater unit wasnt working to cool down the room . Room stayed at 70° then hot water in shower barely working all the furniture in the room had marks carpet was dirty. The tv in the room are so small."

"Bought two rooms for me & my friends- when I called they said unfortunately they have no connecting rooms but we were placed side by side. 1st my friends got a noise complaint for music……. It was 10:30pm on a Friday night during St. Patrick’s day weekend….. I thought that was absurd. It’s a weekend if I were other guests I think it’s silly to really expect quiet especially during a holiday. If it was after midnight or 2am. Then ok but it wasn’t. website/ QR code pamphlet stated the resturaunt closes Friday at 11pm and that there would be “bar bites” available. That was not true. Front desk even told me they may stay open late due to the holiday, but unfortunately when we got there we were told the kitchen closed around 9pm. Bar was closing at 11pm but he stayed open a bit longer for us, thankfully. & he was very nice patient , drinks were great. Saturday brunch I tried to order from my room, but the phone in my room didn’t work. Wouldn’t even ring out. I went to the 2nf room I had & tried to call- it worked but took forever to respond. Only one desk person on a busy weekend. I felt bad she did the best she could. I told her my room phone wasn’t working. She called maintenance & supposedly there’s nothing they can do about it. I feel they need to come up w some alternative for the rooms that can’t call out or be called in to for emergency purposes. It’s kind of important esp if my cell phone can’t reach them quickly. "