It was an okay hotel-but for the price and star rating, it was basic. It felt like a slightly elevated business hotel, with worse decor. The rooms were scuffed and tired and the beds and pillows were hard.
Pros:
- The location of the hotel is within walking distance to transit.
- Self check-in and check-out (machine)
- There is a smoking area on the 13th floor.
- The shower pressure in the rooms is great.
- Most staff were nice and friendly (we speak Japanese)
Cons:
- The beds are hard and uncomfortable.
- The pillows are terrible, and small. They’re the type with the beading inside, are quite flat and uncomfortable. On the first night asked if it was possible to have another, but was told there were no extra pillows in the building.
- Booked a room with 2 beds so we could sleep separately. Turns out the 2 beds are actually pushed together (no walking space in between), so you are essentially sleeping right next to the other person.
- Shower/tub made weird loud noises during use.
- The bathroom lock didn’t work, door would frequently open on its own. This was awkward during showers.
- Buffet choices are the same everyday
- Staff audibly told guests their room numbers within earshot of other guests (instead of just pointing to the room number). While waiting to use the self check-in machine I overheard the staff tell another guest her room number. It’s pretty standard international hotel practice to never do this because of the safety risk.