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Reviews of JR-East Hotel Mets Komagome

3 out of 5
JR-East Hotel Mets Komagome
2 Chome-1-39 Komagome, Toshima, Tokyo

Reviews

9.2

Wonderful

Rating 10 - Excellent. 382 out of 607 reviews" "
Rating 8 - Good. 190 out of 607 reviews" "
Rating 6 - Okay. 28 out of 607 reviews" "
Rating 4 - Poor. 5 out of 607 reviews" "
Rating 2 - Terrible. 2 out of 607 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

HIROYUKI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your bus services between hotel and Osaka station is very good.
Stayed 1 night in Apr 2024

8/10 Good

Chi Keung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel just next to JR station easy for transportation. Not many dining restaurants in nearby area so you have to go other area for food. No supermarket nearby but have some convenience stores so still okay for snack and drink. Room size is okay for two person and cleaniness is okay also. Breakfast set coupons provided to go to Denny at hotel second floor.
Stayed 3 nights in Jan 2024

10/10 Excellent

YUMIN

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

YUMIN

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so helpful. Free coffee all the time.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my wife and I’s first trip to Japan and staying here made it very easy and welcoming. It was very clean, the staff was very friendly and treated us very well. There’s a Dennys downstairs on the second floor conveniently located for breakfast, and the Komagome station was right there as well. It was perfect!
Stayed 6 nights in Oct 2023

8/10 Good

Mei Yuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and comfortable. It's clean but I can see quite lots of dust flying under the sunshine in the morning time, even the window is closed. Other than that I still think it's a good place for long staying as a JR and a subway station is just next door. Denny's , Family Mart and Cozy Corner is down stair. About 10 minutes walking time to the Rikugien Garden.
Stayed 3 nights in Oct 2023

8/10 Good

Duncan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awkward shower head which doesn't stay straight as it always turns left when placed on holder no matter how I tried to fix it.
Stayed 2 nights in Oct 2023

10/10 Excellent

Miyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient to go to everywhere. Room is always clean when I got back afternoon.
Stayed 3 nights in Sep 2023

10/10 Excellent

GANG

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, Great Location!
Nice hotel, convenient location, great soaking tub and foot massager.
Stayed 1 night in Aug 2023

10/10 Excellent

Sherrill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and very quiet.
Stayed 4 nights in Jun 2023

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in May 2023

8/10 Good

YUMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Ding Ren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 4 nights in Apr 2023

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient, right beside 2 train stations. Room is standard for Japanese business hotel but clean and new.
Stayed 3 nights in Apr 2023

10/10 Excellent

teiko

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Great service, clean room but the washing machine and dryer wasn’t clean
Stayed 3 nights in Mar 2023

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 4 nights in Mar 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Nice and tidy, great to transport access and many surrounding eateries.
Stayed 6 nights in Mar 2023

10/10 Excellent

Sophia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect.

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy access to train station and nearby restaurants.
Stayed 2 nights in Jan 2023

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They took care of us exceptionally well. Luggage storage and lost items in particular. Thank you!

10/10 Excellent

David

Stayed 1 night in Oct 2022

10/10 Excellent

Elin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent on every way. Highly recommend. Close to subway lines - breakfast included is a great plus! Loved it
Stayed 9 nights in Sep 2022

10/10 Excellent

Susan

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at this facilities few times before, great location, east to get around.
Stayed 2 nights in Feb 2020

10/10 Excellent

Selvi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and great location
Usual for JR hotel which is near train station,clean and comfort. Coffee/ Tea provided free but not placed in the room, common for most hoteld in japan i guess. Will stay again.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the train station, cleanliness, and good service from the staff
Stayed 8 nights in Dec 2019

10/10 Excellent

Verified traveller

Location, friendly staffs, good service, I hope the shower head can be adjusted firm while being used.
Stayed 4 nights in Nov 2019

10/10 Excellent

Nikki, Philippines

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very near the train station which was good because it was raining almost the entire time we were there
Stayed 3 nights in Nov 2019

8/10 Good

Sandi

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small. Better to have a smaller bed for more space.
Stayed 8 nights in Oct 2019

10/10 Excellent

David, Hong Kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient in central location. Yet quiet and residential at the same time. Many convenient stores and low price restaurants
Stayed 5 nights in Sep 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient especially close to subway. Restaurants are easy to find.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended, no-frills business hotel
Great location, situated right outside one of the exits of Komagome station on the Yamanote Line (which runs in a loop). Yet like the other reviews stated, there is hardly any noise from the trains and it is very quiet. There is a convenience store downstairs and a good selection of Japanese food around the area, which I believe is an affluent suburb neighborhood. In the vicinity, there is a supermarket (Maruetsu Petit), a 7-11 / Seven I and a few other convenience stores. Go explore the area; it's pretty nice. Shared amenities - there is a washing machine and drier in the same room at L4 iirc and a microwave at L7 - which makes it very convenient if you buy a meal off one of the convenience stores nearby and need to heat it up. The room - I believe it is bigger than average for Tokyo standards, fairly ok for 1 person. There is a long desk beside the bed, great for putting your stuff. Heater and AC both available. The toilet is an awesome Japanese one - with heated seat (if you wish) and water spray to clean up after you take a dump. Breakfast - there is a restaurant at L2. If you choose it during the booking, you will receive cards during check in, one card per day. The selection is pretty limited, but you can easily eat off a convenience store in Japan and there are other food options nearby, so fret not. Staff - some of them speak some English. Do not expect an unrealistic level of service as this is a basic business hotel - that said, the staff are polite.
Stayed 6 nights in Apr 2019

10/10 Excellent

Hong Niap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and confort
Stayed 1 night in Jun 2019

8/10 Good

S

Liked: Staff & service, amenities, property conditions & facilities
Excellent location- less than a minute from JR station.very friendly staff
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, quiet and comfortable, not enough restaurant, limited wifi within hotel, no wifi once you are outside of the room, even in lobby.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff and efficient cleaning. Steps to subway any Yamanote train line.
Stayed 5 nights in Apr 2019

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I checked in, They cannot find my name. I think, they do not know "how to read my First Name". but when I spell out my name, then was OK. Location is very convenient too
Stayed 3 nights in Apr 2019

8/10 Good

Sharon

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is pretty good regarding to the price, it is just besides the station, so close!
Stayed 3 nights in Apr 2019