Reception

Reviews of ibis Styles Tokyo Bay

3 out of 5
ibis Styles Tokyo Bay
2-1-1 Hinode, Urayasu, Chiba

Reviews

8.8

Excellent

Rating 10 - Excellent. 559 out of 1004 reviews" "
Rating 8 - Good. 313 out of 1004 reviews" "
Rating 6 - Okay. 86 out of 1004 reviews" "
Rating 4 - Poor. 34 out of 1004 reviews" "
Rating 2 - Terrible. 12 out of 1004 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so accommodating and kind!! They even took our luggage up to the room when our room was ready and we were out. Buffet was definitely worth it and we ate there twice!!
Stayed 2 nights in May 2024
Response from ibis Styles Tokyo Bay Guest Relations Team on 24 May 2024
Thank you very much for staying at ibis Styles Tokyo Bay.We appreciate your kind words of praise.We look forward to welcoming you again.

8/10 Good

Shamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Need to take a shuttle bus from nearest mrt to hotel . About 10 mins ride . walkable from train station but may need 20-30mins walk. Not advisable is abit far. Nearby family mart also about 15 mins walk . The laundromat at 2nd floor is limited. The dryer machine needs about at least 2hrs in order to dry 10 pcs of clothes after the washing else it can’t be dry . Overall room size is still acceptable consider the price paid .
Stayed 3 nights in May 2024
Response from ibis Styles Tokyo Bay Guest Relations Team on 24 May 2024
Thank you very much for staying at ibis Styles Tokyo Bay.Thank you very much for coming to ibis Styles Tokyo Bay after a long day.It is usually a 15-minute walk from the station. The nearest convenience store is 5 minutes away.As for drying clothes in the laundromat, we understand that it depends on the material of the clothes.

10/10 Excellent

Jannine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly had an amazing stay! it is convenient if youre doing a tokyo disneyland/sea trip as the hotel offers free shuttle to the park! Friendly staff and also good breakfast!will come back and stay again.
Stayed 2 nights in May 2024
Response from ibis Styles Tokyo Bay Guest Relations Team on 24 May 2024
Thank you very much for staying at ibis Styles Tokyo Bay.We appreciate your kind words of praise and thank you for a wonderful stay.We look forward to welcoming you again.

10/10 Excellent

Jimmy, Moreno Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, close to 7/11 and local restaurants.
Stayed 4 nights in Mar 2024
Response from ibis Styles Tokyo Bay Guest Relations Team on 7 May 2024
Thank you very much for staying at ibis Styles Tokyo Bay.We are very pleased to hear that you are satisfied with our service.We look forward to welcoming you again.

6/10 Okay

Johnson

Travelled with family and small children
Maid walked in on me when I was getting dressed even when the sign was on the door, do not disturb sign. I also waited an hour and a half for the shuttle bus from the station to the hotel and it never showed up.
Stayed 4 nights in Mar 2024
Response from ibis Styles Tokyo Bay Guest Relations Team on 7 May 2024
Thank you very much for staying at ibis Styles Tokyo Bay.We are very sorry for the inconvenience.Please note that buses do not operate during certain times of the day. Please check the official website of ibis Styles Tokyo Bay for details.We are very sorry for the behavior in your room.We will rectify the situation as soon as possible.Thank you for your valuable feedback.

6/10 Okay

Ulupale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Apart from small space, it is a good place to rest
The rooms were small for a family of 8 people although there were multiple bunk beds. There could have been more space to walk around and we were all uncomfortable and could barely walk around.
Stayed 2 nights in Feb 2024
Response from ibis Styles Tokyo Bay Guest Relations Team on 2 Mar 2024
Thank you very much for staying at ibis Styles Tokyo Bay.All rooms with two bunk beds are small due to the structure of the hotel. Thank you for your valuable opinion.

10/10 Excellent

Erinn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2024
Response from ibis Styles Tokyo Bay Guest Relations Team on 23 Feb 2024
Thank you very much for staying at ibis Styles Tokyo Bay.We are very happy to receive a perfect rating.All of our staff are looking forward to seeing you again.

10/10 Excellent

Cliodhna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle bus to the parks. Excellent service.
Response from Guest reration team on 9 Feb 2024
Thank you for staying with us !We would like to welcome you back.See you again!

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the buffet breakfast and the free shuttle to Disneyland. Value for money
Stayed 1 night in Dec 2023
Response from Guest reration team on 9 Feb 2024
Thank you for staying with us.We would welcome you back anytime.See you again!

10/10 Excellent

Susan

Stayed 1 night in Dec 2023
Response from Guest reration team on 9 Feb 2024
Thank you for staying with us!We would love to see you again .

10/10 Excellent

Grace

Stayed 4 nights in Nov 2023

10/10 Excellent

Jason, Indianapolis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if going to Tokyo Disneyland/DisneySea
Stayed 6 nights in Oct 2023

10/10 Excellent

Magdalena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like it a lot. Best thing is free shuttle bus to Disneyland and disneysea. Make everything easier.
Stayed 3 nights in Oct 2023

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable
The bed was comfortable and the two pillows. Straight across the road is kyoto station, very convenient if coming in on Shinakansen. Close to Avanti shopping which has Don Koyote. Close to restaurants. If you become or are already an Accor Live Limitless member classic you can get hot or cold drinks from coffee machine.Bathroom has a bath nice and deep.
Good restaurant 1 block from hotel
Room 420
View of hotel from Kyoto station
View of hotel from Kyoto station
Stayed 5 nights in Sep 2023

10/10 Excellent

Nelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from ibis Styles Tokyo Bay Guest Relations Team on 30 Sept 2023
Thank you very much for staying at ibis Styles Tokyo Bay.We would like to thank all the staff for the perfect rating.All of our staff are looking forward to seeing you again.

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is clean from towel to bedsheets.
Stayed 5 nights in Sep 2023
Response from ibis Styles Tokyo Bay Guest Relations Team on 27 Sept 2023
Thank you very much for staying at ibis Styles Tokyo Bay.We would like to thank all the staff for the perfect rating.All of our staff are looking forward to seeing you again.

10/10 Excellent

bryan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too far from Disney Resort with shuttle service. Some dining nearby.
Stayed 3 nights in Aug 2023
Response from ibis Styles Tokyo Bay Guest Relations Team on 26 Aug 2023
Thank you for staying at ibis Styles Tokyo Bay.I hope you enjoyed Tokyo Disney Resort.We are looking forward to seeing you again.

10/10 Excellent

Melissa, syracuse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property to stay at when visiting Tokyo Disneyland and Disneysea. Free shuttle to and from parks.
Stayed 3 nights in Aug 2023
Response from ibis Styles Tokyo Bay Guest Relations Team on 26 Aug 2023
Thank you for staying at ibis Styles Tokyo Bay.I hope you enjoyed Tokyo Disney Resort.I hope you were able to relax at the hotel.We are looking forward to seeing you again.

10/10 Excellent

Emiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and clean facility.
Stayed 2 nights in Jul 2023
Response from ibis Styles Tokyo Bay Guest Relations Team on 14 Aug 2023
Thank you for staying at ibis Styles Tokyo Bay.Thank you for your compliments and for your comments regarding the excellent customer service and clean facilities.We are looking forward to seeing you again.

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from イビススタイルズ東京ベイ ゲストリレーションチーム on 14 Aug 2023
この度はイビススタイルズ東京ベイにご宿泊頂きまして誠にありがとうございます。快適なご滞在になりましたでしょうか。またのご宿泊スタッフ一同心よりお待ちいたしております。

8/10 Good

Somsak, CROTON HDSN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from イビススタイルズ東京ベイ ゲストリレーションチーム on 14 Aug 2023
この度はイビススタイルズ東京ベイにご宿泊頂きまして誠にありがとうございます。快適なご滞在になりましたでしょうか。またのご宿泊スタッフ一同心よりお待ちいたしております。

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jun 2023
Response from イビススタイルズ東京ベイ ゲストリレーションチーム on 17 Jul 2023
この度はイビススタイルズ東京ベイにご宿泊いただきまして誠にありがとうございます。満点評価感謝申し上げます。またのご宿泊スタッフ一同心よりお待ちいたしております。

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from ibis Styles Tokyo Bay Guest Relations Team on 18 Jun 2023
Thank you for staying at ibis Styles Tokyo Bay.Thank you for giving us a perfect score.We are looking forward to seeing you again.

6/10 Okay

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
From my obervation, majority of the guest staying at Ibis styles are visiting disney resort (land or sea). The shuttle bus frequency was extremely low and the bus qas full to the brim. Other hotels sich as tokyo bay hotel had ao many buses gling over to disneyland to wait and pick up their guests. It is very disappointing
Stayed 2 nights in May 2023
Response from ibis Styles Tokyo Bay Guest Relations Team on 3 Jun 2023
Thank you for staying at ibis Styles Tokyo Bay.Thank you for your valuable opinion.Regarding the number of buses, it is not just a hotel problemWe feel that it is a problem that the cooperation of the bus company is indispensable.It's a difficult environment to do right now, but I would appreciate it if you could consider it.

10/10 Excellent

Joselito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from イビススタイルズ東京ベイ ゲストリレーションチーム on 16 May 2023
この度はイビススタイルズ東京ベイにご宿泊頂きまして誠にありがとうございます。満点の評価感謝申し上げます。またのご宿泊スタッフ一同心よりお待ちいたしております。

10/10 Excellent

benjamin

Stayed 1 night in Apr 2023
Response from ibis Styles Tokyo Bay Guest Relations Team on 23 Apr 2023
Thank you for staying at ibis Styles Tokyo Bay.I hope you had a relaxing time.We are looking forward to seeing you again.

8/10 Good

Nathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient if you are going to the Disney parks
Stayed 4 nights in Apr 2023
Response from ibis Styles Tokyo Bay Guest Relations Team on 17 Apr 2023
Thank you for staying at ibis Styles Tokyo Bay.I hope you enjoyed Tokyo Disney Resort.We are looking forward to seeing you again.

4/10 Poor

Nyi Nyi

Stayed 2 nights in Apr 2023
Response from ibis Styles Tokyo Bay Guest Relations Team on 3 May 2023
Thank you for staying at ibis Styles Tokyo Bay.We are sorry that we could not meet your request.Thank you for your valuable opinion.

10/10 Excellent

Tyler

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! Really easy to get to Disney Land & Sea!
Stayed 4 nights in Mar 2023
Response from ibis Styles Tokyo Bay Guest Relations Team on 10 Apr 2023
Thank you for staying at ibis Styles Tokyo Bay.We hope you enjoyed your stay at Tokyo Disney Resort.We look forward to welcoming you again.

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel close to Disneyland and DisneySea.

8/10 Good

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for Disney, beds are decent, rooms are a large enough to open a suitcase, and the area is pleasant.

10/10 Excellent

Haifa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are really nice and friendly staff. The buffet is delicious, too.
Stayed 1 night in Oct 2022

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably close to subway. Several buses nearby. I would have liked to know which number bus went from the station to near the hotel as Google did not give a number & we could not read the Japanese. Staff were great. 711 about 500 metres away. Hotel had no pool.
Stayed 1 night in Aug 2022

10/10 Excellent

AUDREY, OXNARD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and amazing customer service!
Stayed 1 night in Jun 2022
Response from Ibis Styles Tokyo Bay Front Team on 16 Jun 2022
Thank you for staying at ibis Styles Tokyo Bay. We are very pleased that you are satisfied with the customer service of the guest rooms and staff. If you have a chance, please come back to our hotel. We look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021
Response from イビススタイルズ東京ベイ フロントチーム on 9 Apr 2021
この度はイビススタイルズ東京ベイにご宿泊いただき誠にありがとうございます。 評価“5”を頂戴し大変嬉しく思います。 今後もスタッフ一同日々精進してまいります。 またのご来館をスタッフ一同心よりお待ちしております。

10/10 Excellent

Wipawee, Osaka Ikeda

Liked: Cleanliness, staff & service, property conditions & facilities
Very good Room clean and comfortable. Hotel have shuttlebus to Tokyo Disney Resort.
Stayed 1 night in Oct 2020
Response from ibis Styles Tokyo Bay on 26 Oct 2020
Dear Sir / Madame, Thank you for staying with us. We are appreciated to your comment. We will be sharing your comment with our staff. We are looking forward to meeting you again.

10/10 Excellent

Verified traveller

Stayed 14 nights in Apr 2019
Response from イビススタイルズ東京ベイ フロントチーム on 20 Jul 2020
この度はイビススタイルズ東京ベイにご宿泊いただきまして誠にありがとうございます。 評価5を頂けて感謝申し上げます。 またのお越しをお待ち致しております。

10/10 Excellent

Jarred, Brisbane, Australia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly, I needed luggage transferred and they were super helpful. They offered me loan of an umbrella on the first day as it was raining!!!
Stayed 3 nights in Mar 2020
Response from ibis Styles Tokyo Bay on 9 Mar 2020
Thank you for staying at ibis Styles Tokyo Bay. We look forward to your use again.

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Amenities
only 2transfers to staion am and pm 15 walk to get atrain and food to eat.no English tv, nowere to buy snacks or hot drinks ,only breakfast, rooms unsutaible for party, staff unable to help with room changes.small 6 year old had to share parents twin bed . my son had to use bunk beds with outher younger party members . would not recommend this hotel with small children cause of walk down busy road and crossings. we had to walk with luggae to get air port bus. there is an evdent language barrier.
Stayed 3 nights in Feb 2020
Response from Ibis Styles Tokyo Bay Front on 29 Feb 2020
Thank you for staying at ibis Styles Tokyo Bay. Previously, there was a BBC, etc., but we are no longer affiliated, so we have canceled distribution. Please understand beforehand. You can send it from the hotel to Haneda Airport or Narita Airport, but we can deliver it 2 days before your flight. Please don't hesitate to ask the front staff as you don't always carry it.

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019
Response from Ibis Styles Tokyo Bay front on 4 Feb 2020
Thank you very much for staying at ibis Styles Tokyo Bay. We look forward to your stay again.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
English speaking staff, good service , clean environment, hotel provide free shuttle to station and Disneyland.
Stayed 3 nights in Jan 2020
Response from Ibis Styles Tokyo Bay front on 4 Feb 2020
Thank you very much for staying at ibis Styles Tokyo Bay. In order to respond to a variety of customers, we have prepared staff that can also handle staff. In addition, there are some staff who can not speak very much, but we are studying. We apologize for any inconvenience, but thank you. I am very happy to have you spend your time comfortably. We look forward to your next stay.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern and very friendly staff! Located in a great Area near the train station and local bus stops
Stayed 9 nights in Jan 2020
Response from Ibis Styles Tokyo Bay front on 4 Feb 2020
Thank you very much for staying at ibis Styles Tokyo Bay. Thank you for your praise. We look forward to your use again.

10/10 Excellent

Yong Yi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Check-in was fuss-free and easy, and the staff was exceptionally helpful with the directions and accommodating to requests. The room is small yet cosy.
Stayed 1 night in Jan 2020
Response from Ibis Styles Tokyo Bay front on 4 Feb 2020
Thank you very much for staying at ibis Styles Tokyo Bay. We look forward to your use again.

10/10 Excellent

Saimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2020
Response from Ibis Styles Tokyo Bay Front on 21 Jan 2020
Thank you for staying at ibis Styles Tokyo Bay. We look forward to your stay again.

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019
Response from イビススタイルズ東京ベイ フロント on 31 Dec 2019
この度はイビススタイルズ東京ベイにご宿泊頂きましてありがとうございます。 再びの機会がございましたら、またお目にかかれますことを楽しみにお待ちしております。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay near Disneyland
Stay was quite comfortable and hotel staff were courteous. Availability of laundromat and a microwave oven in the hotel was super helpful. We relied on bus number 17 for commute between Urayasu train station and the hotel and there was a Familymart few minutes away from the hotel. Overall great place to stay with family if you are visiting Disneyland.
Stayed 4 nights in Dec 2019
Response from Ibis Styles Tokyo Bay  Front on 1 Jan 2020
Thank you for staying at ibis Styles Tokyo Bay. We are very glad that you can spend your time comfortably. There is a free shuttle bus between JR Shin-Urayasu Station and the hotel, but a route bus running in Urayasu city costs 150 yen, but you can use it. In addition, we look forward to the day when we can meet customer.

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
The water tap temperature fluctuates very vastly so when we wash our hands it will be warm once and then cold again so we have to always adjust the tap temperature constantly which is quite annoying. Additionally, hotel do not provide extra pillows for guests and also, when we requested mineral water from the reception, they claimed that they can’t give us as we are not Accor members so it was pretty disappointing as providing mineral water is considered a basic amenity considering the fact that ibis is an international brand. I guess the only plus point for this hotel is that is provides shuttle bus to and from Disneyland or Disneysea and there are frequent shuttle bus timings. But if you were to decide to use this hotel to explore Tokyo it’s not advisable as the shuttle bus to Urayasu Station is not frequent.
Stayed 1 night in Dec 2019
Response from Ibis Styles Tokyo Bay Front on 20 Dec 2019
Thank you for staying at ibis Styles Tokyo Bay. I am afraid that the temperature change of the faucet is red and blue, so it can be adjusted to your liking. In addition, we are sorry that we could not provide pillows because they were out of stock. For water, only Accor members will be given direct reservations. I'm sorry.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel - 20 min drive from hotel. The bed was bigger than I expected and it was bright and colourful. We were allowed to check in earlier and it had a Disneyland bus shuttle with the driver who was helpful and very polite. The breakfast menu was great too
Stayed 1 night in Dec 2019
Response from Ibis Styles Tokyo Bay Front on 1 Jan 2020
Thank you for staying at ibis Styles Tokyo Bay. We are very glad that you can spend your time comfortably. The room was ready, so I was able to guide you. Please note that it usually starts at 2 PM. In addition, we look forward to the day when we can meet customer.

10/10 Excellent

Tiang Liang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything just perfect !
Stayed 3 nights in Nov 2019
Response from ibis Styles Tokyo Bay Front staff on 8 Dec 2019
Thank you for staing at ibis Styles Tokyo Bay. We lok forward to seeing you agein. ibis Styles Tokyo Bay Front staff

10/10 Excellent

Kaili, Vancouver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was smooth and easy. Easy to get to hotel from airport. Clean room. Shuttle service between hotel and Tokyo Disney Resort was much appreciated.
Stayed 3 nights in Nov 2019
Response from ibis Styles Tokyo Bay on 7 Dec 2019
Dear guest Thank you stayed with us. We appreciated that your feedback. ibis Styles Tokyo Bay