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"This is such an easy place to stay when visiting the small yet profoundly beautiful city of Joetsu!"

"The hotel was under construction, smelled like propane, there was no restaurants open in walking distance, and the onsen was closed. We didn’t stay the night we left and found better suited accommodation. "

"Everything was awesome!!!"

"Clean and warm rooms with great hotel facilities, amazing hospitality."

"We had a great one night stay... the room was quiet as requested, hotel spotless and staff helpful. Good breakfast with all food choices well stocked. Hotel ideal for stop over and could also work for a longer stay. "

"Clean and friendly staff."

"Sasa is an amazing host, he is incredibly helpful and friendly. Great cook too! We loved staying here, great spot."

"NIce clean room, very friendly staff, super convenient location across from Shinkansen station. Bed was very soft for my back "

"Very comfortable accommodation. Staff were super friendly and helpful. "

"Would go again!"

"Great Ryokan Experience!!!"

"The staff is incredible! The owner, Chris, is so inviting and welcoming as is the rest of the staff. There is a shuttle you can book to take you to the mountains, dinners, train station. The restaurant in the hotel is so good though as well. The rooms are very clean and they offer robes and sandals for the baths / showers. "

"The private onsen in our room was highlight of our stay. Staff was the best, everyone were helpful and efficient. There is a free shuttle to the snow monkey park. "

"Fantastic stay, perfect for your skiing or snowboarding trip. The rooms are large with lots of space, the onsen and shower area is well kept and peaceful. The staff are amazing and will shuttle you to close resorts as well as into town for dinner and pick you up. Highly recommend for your ski base! "

"Clean room, helpful staff, amazing meals, clean and well-stocked onsen"

"Everything was excellent."

"Very cosy Japanese accommodation. Lovely couple and very friendly. Definitely will recommend this place 👍👍"

"Great resort for an all inclusive ski trip. Hotel is great- amazing food and facilities- especially the onsen and library space that had so many great book to look through on down day. "