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"We had a wonderful two night stay and would highly recommend it. Staff in all areas were exceptional and service provided was the best we've had at any hotel. Clean comfortable room, great breakfasts and the Park Brasserie provided an excellent dining experience."

"Tired hotel on the outskirts of Colchester. The least friendly check in I’ve ever had at a hotel, miserable receptionist. The room stank of cigarette smoke and the cleanliness left a bit to be desired!"

"The room was very clean and spacious. The roomvwas extremely warm on arrival which was appreciated as the weather had turned cold again. The staff were lovely as always."

"Our stay at this holiday inn in Colchester was excellent from the room to the breakfast will definitely stay there again."

"Getting a little run down. Homeless people camping outside . Rooms need more maintenance done.. cleaning can be a little better "

"Nice property, helpful staff, peaceful location"

"Enjoyed breakfast very much. All fresh produce "

"Was Nice stay for 2 nights. 24 hrs access to the reception. Had a nice seafront view luxury bedroom . 10/10 . Staff was polite n nice. Thanks the palace hotel for your serving will visit again"

"Excellent hotel and I will definitely be staying there again. All the staff were helpful. The receptionists were really welcoming and helpful particularly Karen and Claire. We Used room service and had a really polite and helpful young man called Kallum who was patient with me when I got a bit flustered. Also Simone was a happy cheerful face in the morning, she made you feel like you were a regular by greeting you so warmly. The facilities were excellent, everywhere was clean and the room we had was lovely. Nice clean bathroom and really comfortable beds. The hotel definitely deserves the 5 stars and I highly recommend it."