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"The hotel is excellently located and easy to find with plenty of signposts whichever direction you’re arriving from. It was easy to find a parking space. Staff at reception were very friendly and efficient. The lobby area has a reasonably priced 24 hour bar with a decent selection. The food offering seemed quite limited to me, I’m sure if you are arriving after a long flight you’d be happy with the menu but I think if you’re staying here before going on holiday you might like to get food on the way or, as we did, pop into Bishop’s Stortford. Room was very comfortable with an excellent shower and good quality toiletries. Breakfast was good, the hot food was replaced regularly and there was a plentiful selection of other typical continental breakfast items."

"Lovely friendly welcome, room was clean & comfortable with beautiful view over the Quay. Friendly helpful staff, good selection of drinks in the pub. Great catch of the day evening meal & very good wide selection breakfast. Will definitely be returning."

"The staff were friendly and helpful. Room were clean and regularly cleaned. Great roof top bar and a lively breakfast. Great location too."

"Only stayed 5 hours!"

"Comfortable stay Great breakfast Nice staff Excellent free parking ( register on arrival) "

"F"

"Reception staff were excellent. Room was well appointed and the bathroom very clean. Bar and wait staff were very pleasant and courteous but in need of further training."

"First time at hotel ,it is beautiful, the staff ,hotel , area ,the rooms. The staff go beyond & aboveto help you. Can not fault one thing ,will be back .The food in the restaurant was exceptional 😋. Thank you to all the staff ."

"The hotel is bang in the middle of town and the staff are friendly, the shower is good but could use more pressure and the bed is comfy. The breakfast was the best breakfast i have had at a hotel. The Air con system has no effect on the temperature of the room and the window in our room was broken. The hotel is also over the road from a night club and is very noisy till 2am and then at 6am the bin men start up at outside. this is not the hotels fault but if you want a good night's sleep you won't find it here. "