Apartments in Tilbury

"yes"

"I have stayed in this hotel before and was really excited to stay again. Unfortunately this time it wasn’t the same. The hotel itself is great with spacious rooms, very comfortable bed and great amenities. However I felt this time staff wasn’t attentive enough. Housekeeping would forget to replace things after taking away the dirty. I received wrong birthday present in the room (it wasn’t my birthday) which also tells me they were not attentive enough and someone else missed their birthday present. Finally WiFi is horrible. When I raised the issue with staff they told me oh you are checking out tomorrow anyway and advised I restart my laptop multiple times. During these days WiFi connectivity is a must not an option. Finally when I was checking out and ordered a taxi, staff member disappeared and I had to find another staff member to see if my taxi was coming or not. Again great hotel but not sure what’s wrong with staff this time. "

"Lovely stay. I just had an issue with the thermostat in my room, otherwise it was lovely."

"It was nice staying here."

"The room was clean, but the beds could’ve been more comfortable. "

"Everything was excellent! The room is really cozy and the staff would always provide amazing recommendations, the hotel is located near to a couple of tube lines and tons of restaurants as well of convenience stores. The amenities in the building were great too, we were able to wash and dry our clothes for less than 6 pounds."

"Beautiful hotel in the perfect location"

"Lovely hotel, great sraff"

"It was excellent, the hotel is new, clean, comfy beds, the views from higher floors are stunning. The spa and the pool are the cherry on top"