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"Convenient transportation and good facilities"

"I loved the attention to detail at JM Marvel. Would def stay again. Central, very clean and exceptional staff. "

"Fabulous hotel in a great location in Hanoi's Old Quarter. The hotel was immaculate snf the customer service excellent."

"Extremely helpful & friendly stuff. They helped us arrange the trip to Ha Long Bay, took care for our luggage during the trip. They offer airport shuttles. Breakfast was tasty (there are always hot meals available) and is served from early hours so you can eat before your trip. Hotel is close to tourist center. Rooms are fine."

"The hotel was amazing. I have never seen a staff so kind, so helpful and so nice. From directions to go places to recommendations for restaurants they were wonderful. When I was ready to leave, I needed to buy some thing and did not have enough time so they sent a hotel person on a motorcycle to help me get it quickly. The hotel has good air-conditioning is very clean and has a fantastic breakfast. Staff at breakfast is also. Very attentive. They heard me ask about meat in certain items and thinking I was vegetarian showed me all the vegetarian items. I would definitely recommend. And it’s a super value for money. It is also very well located. It’s close to the lake where a lot of activity happens. On our last night they sent us a complimentary fruit plate "

"The hotel is not new but it is clean and has delicious breakfast, especially pho and eggs. The staff are the best thing and the reason I give it a high score. Jimmy and Sulli are extremely friendly and enthusiastic. Jimmy introduced me to all the points of interest on the map. He also introduced many quality tours at very good prices. Unfortunately, we had planned a long time in advance and had booked all the tours already."

"Great people at the front counter, Thomas was especially helpful!"

"Located in the center of the Old Quarter of Hanoi makes it super convenient. Staff are beyond helpful to make your stay exceptional!!"

"Staff are very attentive and caring. Location also very nice"