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"Cleanliness staff and facilities "

"Friendly staff. Great food and fantastic spa and treatments. "

"Staff were friendly and attentive. Food was great and hotel was clean and well maintained. "

"We stayed in one of the lakeside rooms which had a beautiful view. Room was slightly cold because of this but reception did provide us with an extra heater. It was my husbands birthday so they provided a gift and prosecco which was lovely. Food was great, lovely staff and clean hotel. Book ahead for the spa to avoid disappointment. "

"Lovely spotless clean room all the staff were amazing"

"The bed was so comfy and the staff were lovely :)"

"Hotel was lovely , staff very welcoming and rooms and cleanliness impeccable- added bonus was parking as in the centre of town - would definitely stay here again and recommend "

"I went with my adult daughter and we had a fabulous room. This was perfect as we had two rooms and two beds (one was a sofa bed). Really enjoyed the spa. Staff were friendly and professional. What a great weekend. Location is handy for Stratford and we got Ubers to and from Stratford so we weren't bothered about parking."

"The room and bed linen were spotlessly clean. There was a cosy lounge in which to enjoy a drink, and a choice of Bistro or Pub for food, both of which offered good deals, and the staff at reception were polite, friendly and knowledgeable. The hotel is in a good location by the River Avon, with ample parking at discounted rates for guests. The town centre with its many attractions is only a 10 minute walk across the footbridge. We would stay there again."