The property is dated. My family and I were greeted by drain flies everywhere in the room. They were on the “cleaned” towels (which were not clean anymore), mirror, bed, flying everywhere.
The shower room has mould everywhere.
Room Carpet is dirty like it was never vacuum for years. Corridor carpet has visible dirt, dust and desperately needing a makeover.
We used a mug in the room to take a effervescent tablet but staff just wipe with cloth and put back on the tray as a new mug. We discovered it as there were leftover tablet undissolved in the mug. That makes me wonder if all the mugs are washed properly.
Overall, I was not comfortable at all with my 4 days stay. Mercure’s name is tarnished.