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"Checkout staff was incredibly kind and helpful. The onsen was welcoming for foreigners and we were informed tattoos were okay too, which was an unexpected surprise. Amenities (including robe for the onsen) were provided and there were vending machines easily accessible as well. Short walk to Yuzawa Station so it was very convenient. Compared to other properties in the area, it was nice to stay in a hotel with a private bathroom for only a slight price increase from hostel-style accommodations....

"We had a wonderful 2 night stay! A Mountain View room, fantastic friendly and professional staff, great facilities and scrumptious food, especially the dinners. Ikaho is made memorable because of this ryokan! "

"Very good "

"Everything about the accommodation was excellent, especially the staff! Despite the communication struggles, they were very helpful and provided great service during my stay. The free shuttle service to the ski resort was also extremely useful as they would drive you to your desired resort and pick you up at your specified time. Without a car, there is limited access to any surrounding towns. There is a bus but it’s relatively infrequent. However, staying in is also great due to the 24 hour...

"Excellent service, excellent private onsen inside the room."

"楽しく過ごせた♡♡"

"Beautiful traditional hotel, great service, wonderful onsen and delicious food."

"とても良い所でした。"

"Clean room, friendly staff, great food available at the buffet restaurant. "

"Clean room, friendly staff, and great service. The pleasant stay here added to the experience of my snowboarding trip in a positive way"