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"　予定より遅れて到着しましたが、心温まる対応をしていただきありがとうございました。 　お食事も美味しく、お風呂も登山で疲れた体に心地良かったです。機会あればまた宿泊したいと思います。"

"Clean, new, staff is great. "

"とってもよかったです！中が温かくて、外の冬の景色も最高でした。ありがとうございました。"

"That hotel was not so clean."

"GW中の5月初旬に利用しました。前月4月にリブランドオープンとのことだったのでまだ1ヶ月経たずしての宿泊でした。リブランドに間違いないかもしれませんが、前ホテルからの完全居抜きで、それ自体は構いませんが、年季の入った設備のあらゆるところにホコリがあり、とてもリブランドオープン間もないホテルとは思えませんでした。また、ルームウェアやスリッパが置いておらず、電話で確認したところフロントまで取りに来てくださいとのことでした。あと、セミダブルベッドでしたが、ベッドの中心あたりが人型で窪んでいたので年季を感じました。 前述通り、居抜きは構わないと思いますが、リブランドオープンに合わせて、せめて部屋のクリーニングは徹底して欲しいと強く感じました。安いホテルなのでやむを得ないのかもしれませんが、もっと安いホテルでも清潔に保たれてるところは結構あるので。"

"Amazing place, great service, food, room and the remote location "

"Checkout staff was incredibly kind and helpful. The onsen was welcoming for foreigners and we were informed tattoos were okay too, which was an unexpected surprise. Amenities (including robe for the onsen) were provided and there were vending machines easily accessible as well. Short walk to Yuzawa Station so it was very convenient. Compared to other properties in the area, it was nice to stay in a hotel with a private bathroom for only a slight price increase from hostel-style accommodations....

"Our stay was reasonably comfortable, except for a few small factors: 1. It’s a shame that they allow smoking in the rooms because we are non-smokers and smoke particles cannot be completely eradicated from the room even with a room humidifier and spray fragrance. So we could not be as comfortable as we normally would be had it been a non-smoking room. My request to the property is to create more non-smoking rooms to be available or completely eradicate smoking rooms, period! Because smokers...

"部屋のシャワー室に髭剃りや歯ブラシが置いてなく、フロントにも夜遅くから朝にかけてはスタッフが居ないので不便だった"

"Everything about the accommodation was excellent, especially the staff! Despite the communication struggles, they were very helpful and provided great service during my stay. The free shuttle service to the ski resort was also extremely useful as they would drive you to your desired resort and pick you up at your specified time. Without a car, there is limited access to any surrounding towns. There is a bus but it’s relatively infrequent. However, staying in is also great due to the 24 hour...

"Convenient for the Yabusame/Kasagake event we were participating in. Easy check in and check out. Comfortable and quiet accommodation in a unique shipping container style hotel room!"

"楽しく過ごせた♡♡"

"Clean room, friendly staff, great food available at the buffet restaurant. "

"always have a good stay at toyoko inn ! my favorite hotel in japan ....pricing is unbeatable for the rooms available"

"Attentive staff, cleanliness of spa, location, room size."

"綺麗だし、スタッフの方々は日本語上手くて丁寧だし、とにかく値段のわりに想像以上にいい施設でした！おすすめです！"

"Much more interesting place to stay than the average hotel, nice atmosphere."

"Staff was very friendly"