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"The room was superb and spotless, bed was very comfortable, shower was amazing. Location was great, just by the train station connecting easily to Zermatt. The breakfast buffet was small but sufficient. The staff were mostly okay, except for one time when they asked us to move to the other side of the breakfast area after already seated, claiming that area is reserved for the restaurant. There were no clear signs and the space is shared with the breakfast area. The hotel failed to inform us how we can access the parking area, we followed signs but were not able to enter the indoor car park. The staff provided us a temporary solution until the next morning. Overall would still highly recommend this hotel."

"Great location, fast, friendly and efficient checkin, nice room, great shower and fabulous breakfast."

"Clean modern hotel ideal located across the street from the train station that takes you to Zermatt. "

"A great escape in the Alps."

"Staff was friendly and excellent. The restaurant on site and chef were outstanding. Enjoyed our stay and would definitely go back. But it was the staff that would make us go back. Rooms were clean with nice views, but bathrooms were a little tight."

" Fantastic hotel, fantastic staff really good food and amazing location. The only thing be aware you cannot get there with a car so you have to park your car at the bottom of the mountain and take the gondola which was a great experience. It was a bit of a panic doll because Google maps said that you cannot get to the hotel. "

"Helpful staff and they upgraded our stay. "

"Great view, location and facilities. Staff all very nice and helpful"

"The staff here was super helpful and friendly. The location of the hotel is great- surrounded by mountains even if we didn’t technically have a mountain facing room. The building itself is beautiful. Walking around the first floor, you see lots of lovely common spaces. It feels very grand and fancy. I would definitely stay here again if I’m in Wengen again."