Southmoreland Hotels, Kansas City

"The room was fantastic and the staff are second to none! "

"Exceptionally clean, very friendly staff."

"Staff were nice. Property seemed updated. "

"Clean rooms very friendly helpful staff"

"The room did have a slight bad smell when we first checked in, I did happen to have my own air fresheners, so I got that under control myself. I was not happy the way our breakfast was handled, other people were getting waited on and getting their food that sat down after we got there, I don’t understand what the problem was, got handed off to another waitress while still trying to get coffee and get our food ordered, only had one place setting of silverware on the table, and no sugar on the table, after I got my coffee cups, I have to get those items off another table after the customers left, and as I looked around, others had their own coffee craft, but one was given to us, I still don’t understand why????, saw other couples get their food and get done before us, we were there an hour, I did complain to the check in desk when we checked out, was not happy with that experience, that made me not wanting to ever return , I did like the room and the shower was very nice"

"Incrediable hotel everyone was great!"

"Room was super clean and had everything we needed! Staff was professional and helpful. Lots to do for kids ! Cant wait to come back this summer "

"Everything was amazing "

"Room was great and staff went above and beyond in providing answers and service "