Luxury Hotels & Resorts in Westport from NZ$120

"This is always our go to place when we have an early flight out of Kansas City. The staff is always friendly. The rooms are clean and the price is great. Love the restaurant/bar too."

"1) The day we arrived the toiled in the room was sprayed with fecal matter. Not sure how housekeeping missed that. I have a photo of this. 2) The room is moldy. The smell of mold was intense. This is the second time I stay at this hotel and the smell was present in both rooms. 3) The shower was clogged the first day. We had maintainance come in and handle it. 2 days later the shower was clogged again. It took 2 days to get maintainance back. The day before our checkout we wake up and the shower is filled with white/yellow water. Front desk provided us with an adjacent room to shower in. 4) At check in, when we got into the room, we noticed the fire detector was covered with a bag. We let it be and didn’t think much of it. After checking out, the hotel charged us a $250 smoking fee when we never smoked in the room. They said that they have a photo of the plastic bag around the smoke detector and that’s enough evidence. The front desk person called me a liar when I instisted that the bag was there when we checked in and we didn’t smoke in the room. I have stayed at several Sonesta’s before. This one ruins my opinion of this brand, although I had never had issues at other properties owned by Sonesta before. Overall, terrible experience. "

"I need to report a scam going on which occurred just after I made my reservations through hotel.com app. I got this and similar e mail messages and several phone calls about my reservation from this e-mail They had my email , phone number and my itinerary number… 73415402322263. Here is one of the e mails from the sender…. reservations_v2_ezlmssi6@chat.hotels.com. (I never responded to their number(s) Daniel 1 (531) 205-6120, Valerie 800) 397-3342 and (800) 246-8357 or email and contacted your company directly. Dear Patricia Comer, We wanted to let you know that, unfortunately, Wyndham Garden Kansas City Airport on 11 Apr 2026. Occasionally, properties have to change or modify bookings unexpectedly. We know that this is disappointing and will work to secure a new booking for you at no extra cost. Please call us at 844-814-6703, as soon as possible, with your confirmation number (73415402322263) ready, so we can review nearby options. You can also reach us at our international number, +1 417 521 1076 (call charges may apply). We're sorry for this unexpected change – please accept our apologies on behalf of Wyndham Garden Kansas City Airport. We're here for you and want to ensure you have a good travel experience. Regards, Ramiro R Hotels.com Travel Team Please note that we may utilize machine translation for email correspondence. If you believe there has been any misunderstanding, please inform us. "

"Nice hotel, good location."

"Perfect!!"

"Perfect stay "

"The whole place felt unsafe, gross, reaked of cigarette smoke despite many signs for no smoking. I felt itchy from the room didnt want to sit on the furniture. I would love a refund as I checked out immediately. I was charged for 3 nights. I want a full refund. "

"great service!!"

"I was given an "upgrade" from a two-queen room to a king suite with a king bed and a fold-out bed. I was told blankets and pillows would be delivered so the fold-out would be usable, which, by the way, would require moving furniture to do so. I followed up on blankets/pillows three times, and finally, at midnight, I gave up. The "upgrade" was a lie, and I ended up paying over $400 for a space that was, for all intents and purposes, unusable. Add to that the fact that the entire lobby looked like it had been hit by a tornado, and the extremely rude staff. I will definitely not book there again, which is unfortunate because the location is ideal. "