Southgate Hotels, Crawley

"Ok, so we understood the room was going to be tiny. But the bathroom is not functional for 2 people or one person who might want to use the toilet after a shower. My wife tried to time things to shower after I shaved before going to bed before an early flight. Turned on the hand shower to have it spray in her face - due to a leak on the handle whilst the spray did not work either as well as just noticing an overhead RAIN SHOWER in a space that believe me, you would not notice or expect one. So that leaked and would not stop in our 2x2 feet bathroom. We were dying laughing at how ridiculous a concept this was!! The floor was completely soaked. Of course everything was wet and slippery. The honest review is for anyone staying here to bring flip flops. We, however, will never stay here again! Staff - this is a do it yourself place. Only Upside - 20% off at nearby pub. Made it tolerable…;p"

"It was cheap but not cheerfull. I had low expectations due to the price, on the plus side the bedding and towel were clean. The room and corridors are shabby and in need of an overhaul. The worse thing was a shower which did not get warm at all. No amount of adjustment got anything but freezing cold water. It's a shame as it would have been cheap and relatively cheerful had the shower worked. Reception were apologetic."

"A straightforward stay - just what we needed before our flight. "

"Good hotel, nearby the airport. Highly recommended!"

"Clean room "

"On check we had this ridiculous discussion that I was not a Gold member because I had not booked via Hilton site. I did not personally book it but i was treated badly - not recognising that I am a Gold member and still paying good money to Hilton to stay there."

"Had a good stay"

"Nice room, very comfortable beds. Good breakfast. Great location right inside the North terminal. Decent airport hotel."

"There was no shuttle needed as the hotel was right across from the Airport entrance. Elevators and walkways ere easily accessible and the people around were very happy to help me lift cases when neccessary."