expedia

Photo gallery

Featured image
Indoor pool
Indoor pool
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Guest reviews

4.0/5 Very Good
393 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationHampton Court Palace28 min drive
AirportLondon (LGW-Gatwick)35 min drive
Popular LocationTwickenham Stadium43 min drive
Popular LocationNatural History Museum49 min drive

Choose dates to view prices

  • Deluxe Room, Non Smoking

    Room amenities

    • 22 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Room, Non Smoking
  • Room, 2 Double Beds, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 22 sq m
    • City view
    • Sleeps 4
    More detailsRoom, 2 Double Beds, Non Smoking
  • Executive Room, 1 Double Bed, Non Smoking

    Room amenities

    • 22 sq m
    • City view
    • Sleeps 2
    More detailsExecutive Room, 1 Double Bed, Non Smoking
  • Room, 1 Double Bed, Non Smoking

    4/5 guest room rating

    Room amenities

    • 22 sq m
    • City view
    • Sleeps 2
    More detailsRoom, 1 Double Bed, Non Smoking
  • Standard Room

    4.2/5 guest room rating

    Room amenities

    • 22 sq m
    • City view
    • Sleeps 2
    More detailsStandard Room
  • Suite, 1 Queen Bed, Non Smoking (Feature)

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
    More detailsSuite, 1 Queen Bed, Non Smoking (Feature)
  • Suite, 1 King Bed, Non Smoking

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
    More detailsSuite, 1 King Bed, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 22 sq m
    • City view
    • Sleeps 2
    More detailsJunior Suite, 1 King Bed, Non Smoking

About this area

Sutton

Located in Sutton, Holiday Inn London - Sutton is in the city centre and near a train station. Royal Albert Hall and Westminster Abbey are notable landmarks, and the area's natural beauty can be seen at Clapham Common and Kensington Gardens. Travelling with kids? Don't miss Chessington World of Adventures and London Eye.

Visit our Sutton travel guide
Map
Popular Location

What's nearby

  • Harrods - 22 min drive
  • Hampton Court Palace - 28 min drive
  • Twickenham Stadium - 43 min drive
  • Natural History Museum - 49 min drive
  • Royal Albert Hall - 50 min drive

Getting around

  • Mitcham Tram Station - 6 min drive
  • Sutton Station - 7 min walk
  • London (LGW-Gatwick) - 35 min drive

Restaurants

  • The Junction Restaurant — 1 min walk
  • Robin Hood - 3 min walk
  • The Moon on the Hill - 3 min walk
  • All Bar One - 4 min walk
  • Caffè Nero - 4 min walk

About this property

Holiday Inn London - Sutton

Family-friendly Sutton hotel in Sutton West with full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a spa tub are on-site. All 119 rooms provide conveniences such as electric kettles and free tea bags/instant coffee, plus complimentary wireless Internet access and flat-screen TVs with digital channels. 24-hour room service, pillow menu and portable fans are among the other amenities available to guests.
Holiday Inn London - Sutton offers 119 forms of air-conditioned accommodation with a safe and a hairdryer. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit.

This Sutton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or spa tub.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitisation guidelines of Way of Clean (IHG)
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas
Contactless check-out

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: GBP 8 per day
  • Parking height restrictions apply

Food and drink

  • To-go breakfast available for a fee 6:30 AM–10 AM on weekdays and 7:30 AM–11 AM on weekends: GBP 8 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Fridge (on request)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • Italian
  • Latvian
  • Lithuanian
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Ukranian

Business services

  • 8 meeting rooms
  • Business centre
  • Computer station
  • Conference space (480 square feet)

Spa

  • 2 treatment rooms
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Heating
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Portable fan

Bathroom

  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 3:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Payment types

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: GBP 8 per person (approximately)
  • Self-parking fee: GBP 8 per day
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 18 years old.
  • Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.
  • Contactless check-out is available.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitisation practices of Way of Clean (IHG) guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility or spa tub
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Holiday Inn London Sutton Hotel
Holiday Inn London Sutton

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn London - Sutton and receive a full refund?
Yes, Holiday Inn London - Sutton offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn London - Sutton cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an indoor pool and a children's pool.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking is available for GBP 8 per day.
What time is check-in at this property?
Check-in is from 3:00 PM to anytime. Early check-in is available for a fee of GBP 25 (subject to availability).
What time is check-out at this property?
Checkout is at noon. Late checkout is available for GBP 25.00 (subject to availability).
Where is Holiday Inn London - Sutton located?
Located in the shopping district, this family-friendly hotel is within 9 mi (15 km) of Surrey Hills, Chessington World of Adventures and Hampton Court. Clapham Common and O2 Academy Brixton are also within 9 miles (15 km). Sutton Station is 7 minutes by foot and West Sutton Station is 13 minutes.

Guest reviews

Overall score and ratings for Holiday Inn London - Sutton

4.0
Very Good
5 - Excellent
129
4 - Good
180
3 - Okay
54
2 - Mediocre
25
1 - Poor
5
4.2
Cleanliness
4.2
Service and Staff
3.8
Amenities
3.9
Property condition

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Jul 2020

    3/5

      This traveller didn’t leave comments with their review
      Stayed 1 night in Jul 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
      holiday Inn Sutton

      Welcoming comfortable hotel providing all the facilities I wanted.

      Stayed 1 night in Mar 2020

      3/5

        This traveller didn’t leave comments with their review
        Stayed 1 night in Feb 2020

        3/5

        • Liked: Cleanliness

        Stayed 1 night in Mar 2020