Apartments in Southeast Texas

"Love staying at moody gardens! It’s my to go place for relaxation and comfort when visiting Galveston "

"Clean and safe hotel"

"Great Experience"

"Pool area was a lil small, but the overall hotel is Great. "

"We recently stayed at the DoubleTree by Hilton and unfortunately had a frustrating experience overall. Check-in took much longer than expected due to a very long line, and there were no luggage trolleys available, which made getting our belongings to the room more difficult. Later, when we tried to purchase items from the Grab and Go area, we waited over 30 minutes in line despite only being third in line the entire time. There were only two attendants working, and the service was extremely slow. After finally getting to our room around 10:30 PM, things took a turn for the worse. When we went to adjust a lamp plug, we discovered the outlet cover was not properly secured to the wall. As soon as the plug was touched, the power for the entire room went out. This created a safety concern and left us in the dark. We were then forced to relocate rooms at around 11 PM, which meant packing up all of our belongings in the dark. To make matters worse, we had to wait in another long line at that hour just to get new room keys. Again, there were no luggage trolleys available, making the move even more inconvenient. Overall, the experience was disappointing due to poor maintenance, long wait times, and lack of basic accommodations like luggage carts. We expected a much higher level of service and efficiency."

"Clean room. Room didn’t smell bad. Air conditioning was working well and wasn’t loud. Beds were very clean and comfortable. Coffee and water was in the room for free. Staff was very friendly and accommodating."

"No breakfast Staff good Parking perfect Room clean "

"The place is nice but I have 2 mayor complaints that prevent me from staying there again. First parking. It’s non existent and did this is downtown. And you’ll have to pay 45 for valet or 28 park yourself 2 blocks away. They should include that on description of hotel. Second and worst, noise, lots of noise in the room. Think when someone flushes and the tank fills up there’s a noise of water going thru pipes every 2-3 minutes it’s loud and it was on all day and night it prevented me and my family from sleeping all night. It’s super annoying so if you want a peaceful room stay elsewhere"

"On arrival, I stood at the counter for about 5-8 minutes with awkward silence and no acknowledgment from the person behind the desk. When we went to our room, the air conditioning wasn’t working- we went down to the desk to talk to someone about it - the phone in the room wasn’t working so we couldn’t call down. She let maintenance know and said someone would be up. We waited an hour and no one came so we went back down to the desk. Someone else was working at this time- he said he told maintenance about the problem 2 days ago- he moved us to a room on the first floor-this room had air. The room was poorly maintained. The hotel has three guest washers and dryers and they are all out of order. The breakfast was as it is in all the less expensive hotels. With so many options of less expensive hotels on the beach, I would go elsewhere and will not be returning to this one. There is no “hospitality “ from the workers, the hotel rooms are run down and obviously need decent maintenance. The lobby is bright and clean but deceiving for the rest of the hotel"