Book a The Woodlands Cottage

"Front desk staff on check in failed to book our 0930 hr airport shuttle then the morning desk person tried to put blame on us. Toilet plugged and barely warm water for bath, not all that impressed."

"Everything was above expectations. Even the free breakfast was above expectations. Friendly staff, property was spotless and the physical property was like new. No damage to the walls or stains on the carpet. Shower could have been stronger but definitely sufficient. Toiletries were quality. Free parking. Would definitely recommend the property. "

"I booked a $450 + / night room in January for a mid May stay with my wife. We were there to see Sting at the The Pavilion in The Woodlands so the venue was worth the extra costs to us. Unfortunately, when we arrived to check in I was pulled aside and informed by the Operations Manager they had overbooked the hotel with a convention and I no longer had a room. Needless to say this was a huge disappointment and shock. I was told they were going to refund my room 100% and they had reserved a room for us next door at the Westin ( a sister company) which they would pay for. I was skeptical but we went to the Westin and they honored the request and gave us a somewhat comparable room to what we had originally booked at no charge. Having a paid reservation canceled without notice prior to check in is and always will be unacceptable as far as I'm concerned. However, they did come through with nominal interruptions to our plans and my credit card has been credited the full amount. Suggest you call ahead to confirm reservations before traveling to this place."

"Clean rooms and good location. "

"All good but the air conditioner is not a central AC and make sound very loud."

"Beautiful room and luxury at a fair price! Will be my hotel for business and leisure while in Houston!"

"Clean rooms, lobby, and pool area. Close to restaurants."

"The room was not cleaned, I had to request towels as were not returned. The room is ok, need some painting and an extractor at the bathroom. The parking is 10$ a night, just because ..... "

"Room Service never came no wash cloths or towels on property"