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"Absolutely the most filthy room I have ever seen!! Carpet looked like it came from the parking lot. We didn't remove our shoes until getting into bed, linens the only clean items. Rented online as a stopover from airline. Would have walked out and refused but husband was terribly sick from food poisoning unable to travel further. Inattentive staff, entire property so rough looked like the set of "The Hangover". Breakfast was cereal, toast & vending type machines for everything. After a month of epic traveling, biggest disappointment EVER. Paint looks 30years old, walls beaten up, furnishings shockingly old and rough. Not exaggerating, avoid this property and avoid disgusting memories. So sad...."

"It was a pleasant stay. "

"The room was very clean. I was supposed to get house keeping on one of the days I was there, but housekeeping never showed up throughout the entirety of my stay"

"It's okay for short stay"

"Pools and amenities are very family-friendly and kept the kids entertained. Well thought-out resort"

"The lobby is perhaps the best part. In my room, the sink was a bit dirty and there were fingerprints on everything metallic and shiny. The shower and toilet were very clean. The carpet was very worn and should have been replaced years ago. The duvet covers were super heavy. I have no idea how anyone could sleep under that. The sheets. Oh dear. Every sheet and pillowcase had worn out holes in them and some looked like a motorcycle ran them over (they must have been cooked to death in the dryer). The sheets were also very short. They barely covered the blanket but they were super white. The blanket was weird. Sort of 1970’s, made of synthetic/polyester. Because of this, if you accidentally pulled the blanket out from the platform, it would slide down off the bed. So, you have to keep the outer edges tucked in and squeeze yourself under when you go to bed otherwise you end up freezing due to the blanket falling off. That was really frustrating. The towels… if you need a workout and a deep exfoliation, you’re in luck. The towels were so incredibly heavy, made of a sandpaper-textured terry cloth. Not. Soft. At all. I have to say the air conditioner was amazing. It was so quiet. Any noise is a problem for me, and I had no issues with the a/c. That was its saving grace. The staff were really helpful and nice. No complaints at all there. For a “luxury” hotel, I expected much more. "

"Convenient but nothing special."

"Room was clean, AC in our room made a terrible noise, asked for a new room, none available. Maintenance kept coming and working on AC. Water pressure in shower was not good. Water was hot but pressure wasn’t good. "

"The hotel definitely met all needs I had for a hotel for a conference being hosted by Sam Houston State University at the Woodlands Center. The room was clean, relatively quiet to be so near so many travel areas, and I felt safe. Breakfast was always ready when scheduled and definitely made the rush to conference work easier. Staff was friendly and adapted when my flights were late due to TSA issues, allowing me to check in at 5:30 in the morning after arriving 6 hours later than expected. It was a great stay and made me feel much better after many travel issues. I will most assuredly consider this place for future stays if I am in this area. "