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"Leisure"

"Rachel was very welcoming on reception and explained everything. Rachel was engaging about our stay and that we had visited the hotel several times before. Breakfast was booked and had plenty of options in the morning and was more than satisfactory. The rooms are clean, warm and pleasant. Previously we had enjoyed the spa but did not have the time this visit. However, we will be visiting again in the summer. Great location for us and secure parking."

"I really liked my room: clean, modern and functional. The QRCode based room service was a big 1/5 stars for me. Menu item availability wasnt current and it took 40 minutes to sort this out with a chat bot firstly, no promised human (waited 20 minutes) a guy on the phone who wasn’t on the site and who suggested I go downstairs with my query (! Room service man!) a chat with reception, another chat with reception…..I did eventually get my dinner delivered to my room. It was nice."

"Room was clean and decent size for family of 4 however it was extremely hot. Couldn’t sleep first night however next morning we raised this issue and was provided with fans. Saw other guests complaint about same issue so I guess it’s common. Parking was stressful, their carpark was expensive and full so had to quickly drop everything then park at the mall carpark for £7 a day. No cars allowed in front of hotel except for buses. You have to go around to get to the hotel carpark"

"Clean room, comfortable bed, good parking, friendly staff "

"Gym one of the best for equipment and variety of weight selection "

"Lovely big room with a comfy bed and a good bathroom, can't complain about anything 😊 "

"IT WAS A GOOD STAY , STAFF FRIENDLY, FUN GAMES , DECENT GYM ALSO... THE HOTEL HAS ONLY THE ONE PINBALL MACHINE, I THINK IT WAS MY MISTAKE BUT THOUGHT IT HAD MORE & INCLUDED THE GUEST ROOMS - BUT SADLY NOT 😥 BUT , I WOULD STAY THERE AGAIN ! ALSO , YOU CAN DRINK IN THE BAR AFTER 11 PM ... NICE "

"The breakfast was tasty and fresh. Room was clean and staff were friendly and helpful. "