South Surrey Hotels, Surrey

"Good"

"Friendly staff rooms clea"

"Clean, polite staff, and free breakfast"

"The room was clean, the staff is nice and the breakfast is the same food everyday at least they need to have two different food not only one food everyday so the management should work on it, and the parking lots were also clean "

"Beautiful hotel both inside and out. Not far from shops and restaurants. The staff was friendly, professional and welcoming. We highly recommend Radisson by the Marina and will stay here again for our next trip! "

"We did not have a hot tub. The hotel office was under reconstruction, was not clear on where to go to check in. I reached the make-shift receptionist area and the lady at the front desk was not very polite or welcoming. I felt like I was a burden for being in her presence. I smiled and she just looked past me. The parking was impossible as I had to let the front desk know that I parked in one of the charging stations, as the garage was full(I do not own a EV), and I paid to park every night of my stay. We come to the Promenade every year for our anniversary; however, after this last stay, I think we will be looking for another hotel."

"The elevator was known to not be working. The staff did not put up any signs indicating we could end up being trapped. We were trapped. It was only for 10 minutes, however since we didn’t know how long it would be we were feeling quite anxious. We were upset to learn that the elevator had been having issues all day. The staff did not care and basically told us to relax. Not acceptable. "

"Great staff "

"We always stay at Versante Hotel when we visit Vancouver, and it never disappoints. The rooms are exceptionally clean, the facilities are well-maintained and easy to use, and the bedding is fresh and very comfortable. The temperature and humidity are perfectly balanced, making the stay even more pleasant. We also had a great experience with the outdoor pool and the gym—both are excellent and well-kept. Highly recommended!"