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"Parking was ok"

"Great location. Fantastic and friendly staff. Great restaurant and food choice. Hotel room nice and clean with comfy bed. Only downside was the sink in the bathroom didn’t drain properly and overflowed if tap left running for more than 5 seconds. Shower head was heavily scaled and signs of mould. WiFi was terrible. Due to location of property mobile signal was poor so WiFi was needed. Was lucky to get more than 1 bar in hotel room. Better in restaurant area."

"Great place to stay. We had a great room, and everything was great! "

"It was the staff that made the stay very good. They all put themselves that extra bit. "

"Spa staff were extremely helpful"

"Need heating on in room had to use a plug in radiator for heat 😔"

"Great room, lovely people. Will definitely book again"

"yes"

"We arrived and our room door was wedged open. The digital door lock did not work and had to be reprogrammed. The bed had a plank under the mattress to hold it up. There was a strong smell of cigarette smoke in the room. There were residents wandering around and could have been in our booked room as it was not secured. The communal area was dirty and the bins were overflowing. If you have a car bigger than a Corsa you will not have enough room in their marked car parking spaces. To top it off there was 2 people at the rear of the building smoking weed. I spoke to someone on the phone to tell them the issues and they were not bothered. I asked for a full refund but this was refused. They show an AA 4* accreditation but this accommodation would be lucky to get a 1*. We did not stay here and booked into a different hotel which was fantastic. AVOID AT ALL COSTS!!"