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" The hotel gave me a different room from original booking, the pre parking arrangements did not work. The food in the bar area on Friday night was very poor. The hotel had a power cut on Friday night and building work outside the hotel, which began at 7.45 Monday morning. I had a long discussion with reception about my parking in which he tried to blame a third party and it was my responsibility to sort it out! The only way I could sort this out was by getting a refund and arranging alternative parking. Service not expected by this chain of hotel."

"Kind staff and nice food and drink. Especially the £15.95 deal for pizza and drink. Room was decent but it could do with some better facilities as windows didn't open, no wardrobe and towels kept falling off the metal ball. Sink was also easily blocked due to drainage issues"

"The hotel under construction didn’t even said in the website. Woke up in the morning no electricity,no water.and didn’t realised that the housekeeping not make up the room everyday..good job only stay for a couple of days."

"We always choose to stay at Orchard Hotel when we stay at Nottingham as it provides a lovely peaceful atmosphere conveniently located a short cab journey from the City"

"The room was sort of clean but had clearly seen better days. The bathroom was not great. The toilet roll holder had been pulled out of the wall by a previous guest and was just hanging there. The towel rail did not work and was thick with dust, the walls were scuffed and marked for what appeared to be a long time. I like the hotel, have stayed before but they do need to sort out the rooms "

"Lovely location over lookin Castle and getting around. Comfy bed, lovely thick towels and the white company toiletries. Only complaint our room was opposite lift so you could here it early morning and late at night."

"Good location for the arena. Rooms were small and dated and not particularly clean. The continental breakfast was a poor choice as well. Staff member was always nice and friendly though. "

"A clean and modern hotel in a great location. The shops and food options around the hotel are great. Spacious rooms for a family of four."

"Overall the hotel and staff were very nice and polite. The only problem we had was at the breakfast on the second morning Soft poached eggs were ordered but after waiting for 15 minutes and reminding staff, they came out like bullets! The rest of the food was quite cold as well "