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"Room excellent, upgraded to executive room, but on 2nd floor, with no lift working. This was OK, but only because we had very light luggage. We really need a ground floor room if there's no lift now, as we are both pensioners sand beginning to experience mobility issues with stairs."

"Breakfast was very good, good variety and hot. My wife is Lactose intolerant and wheat free. The staff were very helpful in making sure that she was given freshly cooked items. The room was clean ans Sraff very friendly. We didn't use the bar as were were attending an R.A.F. Reunion. The only disappointment was the cost of the car park."

"Good location , £11 parking for hotel guests. Fantastic staff, very helpful "

"Such a lovely 2 night stay. Staff were really friendly and helpful. Clean and lovely hotel for the price paid. Only downside to the stay was that on Saturday night although the pub was over half empty there was over a 60 minute+ wait. So we had to travel else where to eat."

"Hotel was a bit grubby and in need of new decor, staff were great and helpful but room booked for 3 with sofa bed had no bedding suppled"

"Ideal location with marvellous views of the cathedral. Parking easy. The hotel itself tired and reminiscent of previous faded 1980s glories. Needs refurbishment. The staff though truly excellent and that was a redeeming feature"

"We stayed in one of the suites and I can say the room was fantastic. Quality furnishings though.out. Parking I. Site although limited Spaces. Breakfast is cooked to order and well worth it. The location was perfect, 2 minutes walk from the cathedral and castle."

"Room was very nice. Internet was spasmodic. Breakfast was terrible it was cold and waited 40 minutes for tea and toast. Very noisy from street outside."

"The room was excellent, good size and with the hot tub it made for a very relaxing weekend. The staff were all very friendly and helpful. The only downside of the stay was the lack of a bed and breakfast option. However this should not detract from the stay as the food at Damon’s restaurant was excellent and good value for money."