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"Beautiful lake and great location, but to many stairs to climb. Rooms have no ac or have refrigerators. The staff is very nice and friendly. Overall I give them a C+."

"Delicious free Guatemalan breakfast. Great Staff! that only gets beat by the AMAZING view. Since it is on the cliff, the only access is stairs. "

"The hotel facilities did not look as pictured. The rooms are extremely dated, they don’t have AC or any temperature control. The property is marketed as a hotel but it looks more like a guest house. Also, the room service started before 8:00am when some of the guests are still sleeping. Food is average. "

"The breakfast was absolutely amazing, the hotel was incredible "

"Hands down one of the most beautiful hotels I have every stayed at. The grounds are exceptionally well kept, the staff are super helpful and friendly, and the views are one of a kind. The steps to climb are steep but there are many staff available to help you carry your luggage. The room was small but it didn't matter because we much preferred to spend our time exploring the property. The dinner was delicious and we also loved swimming in the lake. I cannot preface enough that this hotel is a MUST stay when visiting Lake Atitlan, even if just for one night. "

"All was wonderful except for the room had no mini fridge and the jacuzzi is maintained cold unless you ask for it to be warmed up. "

"The pools and gardens are lovely as you come into the courtyard off a street lined with lights and colorful hanging basket streamers leading down to the water. I loved the sounds of the school next door. The room was great, staff was friendly and helpful and the food at the restaurant was the best on this whole trip. It was easy to get a taxi to Panajachel for the public water shuttles around to the other villages. "

"The lights were flickering. There wasn’t any hair dryer or iron but everything was great."

"The property is in a right place. It has a beautiful view of the volcanos and Lake Atitlan. Not totally impress with rooms not having small refrigerators, Iron no security box. Those items are important for staying comfortably. "