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"Convenient location "

"Beautiful property, all rooms have amazing lake views. The people are so genuinely friendly and the service is excellent. The only thing is that next time I'll make sure I don't book Christmas Eve and Christmas Day, as options are limited in the area. I'll visit Jenna's Bed and Breakfast before or after. So grateful to the staff for all their help. My mother was looking for a medicinal plant and they helped her find it. Definitely a must stay @"

"Art and coffee is truly a beautiful and stunning place. Unlike any other place, I have found on this earth. The staff are warm and welcome and inviting, fellow travelers are warm and respectful, and the whole town of Jaibailito is out of a dream. Which makes art and coffee fit so well."

"Love your hotel. Our stay was very pleasant."

"The room was not only clean, but had a spectacular view and was so comfortable. Staff was so nice and accommodating. One of the best parts about our stay was the included breakfast and the dinner (not included) which was delicious! We thought we’d explore the island more for dinner but ended up eating at El Picnic because it was just that good. Gaby is an amazing hostess and went above and beyond to assist us with whatever we needed as well. Thanks for a great stay that we will always remember!"

"Personal muy amable. Ubicación segura. Las aguas termales fueron increíbles."

"Beautiful location on the lake with fabulous vistas and shoreline walking paths"

"I paid for my stay though cheap tickets. It was prepaid and they over charged me and charged me for stay again. I have 3 charges from Saasil retreat now even though staff promised they won’t make this mistake because they stated they know pre-paid doesn’t show in their system. Thank God I only stayed there for 3 days. "

"This hostel is a great choice in Santa Cruz. It's right in front of the dock so no rolling your suitcase over rocky paths. It's also a 4 minute walk to the party hostel Free Cerveza if you want to get that energy and use their dock, and a 10 minute walk to nice kayaking, paddleboarding and swimming. I stayed in a Private the whole time. The first was Balto and the second was Toliman. Toliman was gorgeous and had a lake view - would be great for a couple. I think I preferred Balto because at night it was cozier and quieter. Family dinner is wonderful at this hostel and such a core part of the experience. I participated every night and loved it. The food was great and the company was amazing. There are also different activities each night and the Open Mic Night is a blast. People from all over the town come for it. The highlight was Sam who was our hiking guide for the sunrise hike. The hike itself was gorgeous; on top of that Sam was really an expert not just with knowledge of the area but also with ensuring our safety and enjoyment. It's technically a short and easyish hike but I have chronic pain and limitations. Sam ensured that I was doing okay, had me hike at the front of the pack to help control the pace, and even gave me cookies because the sugar helps your body. We also learned so many interesting things about the volcanos, the lake and the local Mayan culture."