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"The hotel facilities did not look as pictured. The rooms are extremely dated, they don’t have AC or any temperature control. The property is marketed as a hotel but it looks more like a guest house. Also, the room service started before 8:00am when some of the guests are still sleeping. Food is average. "

"The breakfast was absolutely amazing, the hotel was incredible "

"Hands down one of the most beautiful hotels I have every stayed at. The grounds are exceptionally well kept, the staff are super helpful and friendly, and the views are one of a kind. The steps to climb are steep but there are many staff available to help you carry your luggage. The room was small but it didn't matter because we much preferred to spend our time exploring the property. The dinner was delicious and we also loved swimming in the lake. I cannot preface enough that this hotel is a MUST stay when visiting Lake Atitlan, even if just for one night. "

"Isn't as depicted as in the images. Looks luxurious, actually cheaply built. Not worth the $"

"Breakfast was good. View is great"

"The pools and gardens are lovely as you come into the courtyard off a street lined with lights and colorful hanging basket streamers leading down to the water. I loved the sounds of the school next door. The room was great, staff was friendly and helpful and the food at the restaurant was the best on this whole trip. It was easy to get a taxi to Panajachel for the public water shuttles around to the other villages. "

"Such a beautiful bnb!!!! Most incredible views from the Armadillo room! Delicious included breakfast, made fresh from the sweetest chefs! Also a beautiful view from the restaurant. The staff was the best!! So, so nice and responsive with any questions. They also give you an info guide and were so helpful with booking transport, any activities, doing laundry, etc! It’s about a 12min tuktuk ride from town, they give you a number for a tuktuk driver that you can text when you need a ride- Lino is the best ever, you can also grab one from town, it’s like $3. Great spot if you want to be close but not eight in the busy town! "

"The lights were flickering. There wasn’t any hair dryer or iron but everything was great."

"The property is in a right place. It has a beautiful view of the volcanos and Lake Atitlan. Not totally impress with rooms not having small refrigerators, Iron no security box. Those items are important for staying comfortably. "