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Hotel Casa Palopó - Relais & Chateaux

4.0 star property
Adults-only hotel with 2 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Hotel Casa Palopó - Relais & Chateaux

Outdoor pool, open 9:00 AM to 6:00 PM, pool loungers
Exterior
Suite (Santa Catarina Master)
Interior
Santa Clara Suite | View from room
Hotel Casa Palopo sits peacefully on Lake Atitlán's shores. Travelers enjoy breakfast with beachfront views while planning their day. The gym and spa treatments offer different ways to unwind. Previous visitors consistently praise the staff for their attentive, helpful service.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa
  • Parking included
  • Pool
The current price is NZ$460
includes taxes & fees
24 Sept - 25 Sept
Body scrubs, facials, manicures and pedicures, massages

Spa

The on-site spa has some ways to help you decompress. The hotel's spa offers massages and wellness treatments such as body scrubs.

Cerro de Oro Grand Master Suite

Room options

Check availability for these dates

Tonight

Sept 21 - Sept 22
Check availability for tonight Sept 21 - Sept 22

Tomorrow

Sept 22 - Sept 23
Check availability for tomorrow Sept 22 - Sept 23
Available filters for rooms
Showing 16 of 16 rooms

Villa (Palopo)

Highlights

Balcony
Individually decorated
Blackout curtains
Premium bedding
Private bathroom
Rainfall showerhead
2 bathrooms
Hairdryer
  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe Room (San Marcos)

Deluxe Room (San Marcos) | View from room

Deluxe Room (San Marcos)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Individually decorated
Blackout curtains
Premium bedding
Rainfall showerhead
Bathrobes
Hairdryer
Private bathroom
  • 15 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (San Juan)

Deluxe Room (San Juan)

Deluxe Room (San Juan)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually decorated
Blackout curtains
Premium bedding
Rainfall showerhead
Bathrobes
Hairdryer
Private bathroom
  • 15 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Santa Catarina Master)

Suite (Santa Catarina Master)

Suite (Santa Catarina Master)

Highlights

Balcony
Individually decorated
Blackout curtains
Premium bedding
Rainfall showerhead
Bathrobes
Hairdryer
Private bathroom
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Santiago Junior Suite

Santiago Junior Suite

Santiago Junior Suite

Highlights

Balcony
Individually decorated
Premium bedding
Separate bedroom
Blackout curtains
Rainfall showerhead
Bathrobes
Hairdryer
  • 35 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Atitlan Master)

Suite (Atitlan Master) | View from room

Suite (Atitlan Master)

Highlights

Balcony
Individually decorated
Blackout curtains
Premium bedding
Rainfall showerhead
Bathrobes
Hairdryer
Private bathroom
  • 45 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for San Francisco Superior

San Francisco Superior

San Francisco Superior

Highlights

Balcony
Individually decorated
Premium bedding
Separate bedroom
Blackout curtains
Rainfall showerhead
Bathrobes
Hairdryer
  • 26 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (San Lucas)

Deluxe Room (San Lucas)

Deluxe Room (San Lucas)

Highlights

Balcony
Individually decorated
Blackout curtains
Premium bedding
Rainfall showerhead
Bathrobes
Hairdryer
Private bathroom
  • 17 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (San Pablo)

Junior Suite (San Pablo) | View from room

Junior Suite (San Pablo)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Individually decorated
Blackout curtains
Premium bedding
Rainfall showerhead
Bathrobes
Hairdryer
Private bathroom
  • 20 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for San Rafael Deluxe

San Rafael Deluxe

San Rafael Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually decorated
Blackout curtains
Premium bedding
Rainfall showerhead
Bathrobes
Hairdryer
Private bathroom
  • 26 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Santa Clara Suite

Santa Clara Suite

Santa Clara Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually decorated
Blackout curtains
Premium bedding
Rainfall showerhead
Bathrobes
Hairdryer
Private bathroom
  • 48 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Cerro de Oro Grand Master Suite

Cerro de Oro Grand Master Suite

Cerro de Oro Grand Master Suite

Highlights

Balcony
Individually decorated
Blackout curtains
Premium bedding
Rainfall showerhead
Bathrobes
Hairdryer
Private bathroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (San Antonio)

Suite (San Antonio)

Suite (San Antonio)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Individually decorated
Blackout curtains
Premium bedding
Rainfall showerhead
Bathrobes
Hairdryer
Private bathroom
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for San Pedro Jr Suite

Premium bedding, minibar, in-room safe, individually decorated

San Pedro Jr Suite

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Individually decorated
Blackout curtains
Premium bedding
Rainfall showerhead
Bathrobes
Hairdryer
Private bathroom
  • 40 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Toliman)

Suite (Toliman)

Suite (Toliman)

Highlights

Balcony
Individually decorated
Blackout curtains
Premium bedding
Rainfall showerhead
Bathrobes
Hairdryer
Private bathroom
  • 25 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for San Andres Deluxe

Premium bedding, minibar, in-room safe, individually decorated

San Andres Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually decorated
Premium bedding
Separate bedroom
Blackout curtains
Rainfall showerhead
Bathrobes
Hairdryer
  • 29 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Kilometro 6.8, Carretera a San Antonio Palopó, Santa Catarina Palopo, Solola, 7011

What's nearby

  • Pintando Santa Catarina Palopó - 13 min walk - 1.1 km
  • Santa Catarina Palopo Church - 16 min walk - 1.4 km
  • Casa Cakchiquel Arts Center - 7 min drive - 4.9 km
  • Panajachel Municipal Market - 7 min drive - 5.3 km
  • Church of Saint Francis - 7 min drive - 5.3 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 134 min drive

Restaurants

  • ‪Crossroads Caffee - ‬8 min drive
  • ‪Restaurante El Atitlan - ‬8 min drive
  • ‪Taqueria Orale - ‬8 min drive
  • ‪Delhi 6 - ‬8 min drive
  • ‪Circus Bar - ‬7 min drive

About this property

Hotel Casa Palopó - Relais & Chateaux

Luxury upscale hotel near Pintando Santa Catarina Palopó
Located close to Casa Cakchiquel Arts Center and Church of Saint Francis, Hotel Casa Palopó - Relais & Chateaux provides free continental breakfast, a free daily manager's reception and a terrace. Indulge in a massage, a manicure/pedicure and a body scrub at the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and a beachfront location. Enjoy the gym, as well as activities, such as boat tours and kayaking. Free in-room WiFi is available to all guests, along with designer shops on-site and a garden.
Additional perks include:
  • A seasonal outdoor pool, along with sunloungers
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a front desk safe and luggage storage
  • Helicopter/aeroplane tours, tour/ticket information and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All rooms are individually decorated, and include comforts such as premium bedding and bathrobes, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Balconies, daily housekeeping and desks

Awards and affiliations

The property is a member of Relais & Chateaux.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • 6.8 Palopó
  • Kinnik

Things to do

  • Boat tours
  • Designer stores
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Kayaking
  • Library
  • Outdoor pool
  • Shopping

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 2 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 10 are not allowed at this adults-only property; all guests 10 and older are welcome
Rollaway/extra beds are available for USD 75.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 400 per vehicle (return, maximum occupancy 4)
  • Rollaway bed fee: USD 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
The seasonal pool will be open from January to December
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 10 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Casa Palopo Panajachel
Casa Palopo Panajachel
Hotel Casa Palopo Hotel
Hotel Casa Palopo Santa Catarina Palopo
Hotel Casa Palopo Hotel Santa Catarina Palopo

Frequently asked questions

Does Hotel Casa Palopó - Relais & Chateaux have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 6:00 PM.

How much does it cost to stay at Hotel Casa Palopó - Relais & Chateaux?

As of 21 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Casa Palopó - Relais & Chateaux on 24 Sept 2025 start from NZ$459.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Casa Palopó - Relais & Chateaux pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Palopó - Relais & Chateaux?

Self-parking is free at this property.

What time is check-in at Hotel Casa Palopó - Relais & Chateaux?

Check-in start time: 4 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Casa Palopó - Relais & Chateaux?

Checkout is at 2 PM.

Does Hotel Casa Palopó - Relais & Chateaux provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 400 per vehicle applies.

Where is Hotel Casa Palopó - Relais & Chateaux located?

Situated in the mountains, this luxury hotel is 0.7 mi (1.1 km) from Pintando Santa Catarina Palopó, and within 6 mi (10 km) of Church of Saint Francis and Panajachel Municipal Market. Casa Cakchiquel Arts Center and Atitlan Volcano are also within 16 mi (25 km).

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