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Hotel Astor

3.0 star property
Travelers retreat to a lush garden oasis in the heart of downtown, where the outdoor pool beckons and Los Bodegones restaurant serves authentic regional cuisine.

Choose dates to view prices

Hotel Astor welcomes visitors to the city center with thoughtful amenities including full breakfast and dry cleaning services. Guests enjoy regional dishes at Los Bodegones for all three meals while relaxing in the garden or using WiFi in public areas.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Free bottled water
Desk
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Desk, bed sheets

Standard Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Free bottled water
Desk
Daily housekeeping
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Triple Room

Desk, bed sheets

Standard Triple Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Free bottled water
Desk
Daily housekeeping
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Ceiling fan
Free bottled water
Desk
Daily housekeeping
  • 1 bedroom
  • Sleeps 5
  • 4 Single Beds
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About the area

Located in Retalhuleu, Hotel Astor is in the city centre and near the airport. San Antonio de Padua Church and Parque Arqueológico Takalik Abaj are local landmarks, and the area's natural beauty can be seen at Chicabal Lagoon and Santa Maria Volcano. Dino Park and Parque de Aventura Xejuyup are also worth visiting. Visit our Retalhuleu travel guide
Map
5ta. Calle 4-60 Zona 1, Retalhuleu

What's nearby

  • Gran Jaguar Xetulul
    Xetulul Theme Park
    45 min drive - 13.2 km
  • San Antonio de Padua Church
    2 min walk - 0.2 km
  • Museum of Archeology and Ethnology
    2 min walk - 0.2 km
  • Museo de Arqueología y Etnología
    2 min walk - 0.2 km
  • Xocomil Waterpark
    46 min drive - 13.6 km

Getting around

  • Retalhuleu (RER)
    4 min drive

Restaurants

  • Pollo Campero Reu
    9 min walk
  • Café Barista
    12 min walk
  • Pollo Campero
    6 min drive
  • Burguer King Retalhuleu
    6 min drive
  • Papa John’s
    14 min walk

About this property

Hotel Astor

Hotel in the city centre
Free full breakfast, a garden and dry cleaning/laundry services are just a few of the amenities provided at Hotel Astor. The on-site Regional cuisine restaurant, Los Bodegones, offers breakfast, lunch and dinner. Free WiFi in public areas and a bar are available to all guests.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a 24-hour front desk and a banquet hall
  • Luggage storage, a front desk safe and tour/ticket information
Room features
All guest rooms at Hotel Astor boast comforts, such as air conditioning, in addition to
Extra conveniences in all rooms include:
  • Showers and free toiletries
  • 24-inch flat-screen TVs with cable channels
  • Ceiling fans, daily housekeeping and desks

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Los Bodegones

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 10 per person (return)
  • Airport shuttle fee per child: USD 10 (return), (from 5 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

HOTEL ASTOR Retalhuleu
ASTOR Retalhuleu
HOTEL ASTOR Hotel
HOTEL ASTOR Retalhuleu
HOTEL ASTOR Hotel Retalhuleu

Frequently asked questions

Does Hotel Astor have a pool?

Yes, this property has an outdoor pool.

Is Hotel Astor pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Astor?

Self-parking is free at this property.

What time is check-in at Hotel Astor?

Check-in start time: 3 PM; check-in end time: 8 PM. After-hours check-in is not available.

What time is check-out at Hotel Astor?

Checkout is at 1 PM.

Does Hotel Astor provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 10 per person applies.

Where is Hotel Astor located?

Located in the heart of Retalhuleu, this hotel is steps away from San Antonio de Padua Church, Museum of Archeology and Ethnology and Museo de Arqueología y Etnología. Dino Park and Parque de Aventura Xejuyup are also within 9 miles (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Astor Reviews

8.0

Very good

8.4

Cleanliness

8.6

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 17 out of 36 reviews
Rating 8 - Good. 10 out of 36 reviews
Rating 6 - Okay. 3 out of 36 reviews
Rating 4 - Poor. 2 out of 36 reviews
Rating 2 - Terrible. 4 out of 36 reviews

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and clean
Stayed 5 nights in Jan 2026

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and conditions were good
Stayed 1 night in Dec 2025

10/10 Excellent

Jorge

Yes clean room
Stayed 4 nights in Jan 2026

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel. Not exactly cheap (83€) but worth it. Clean, staff friendly, and the whole hotel is very cute with a lot of Latin American atmosphere and design. Parking available on the backside, or just in front along the street. Very good location, Plaza Central, cathedral, supermarket and bank within just a few meters, what else does a tourist need...?
Stayed 1 night in Nov 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet place friendly people excellent services
Stayed 12 nights in May 2025

8/10 Good

Henry

Liked: Staff & service, amenities
The staff were polite and kind. The outdoor patio was nice and enjoyable. Unfortunately, we had to shower in cold water and we could hear all the noise from the party across the street.
Stayed 1 night in Jun 2025

10/10 Excellent

Danilo

Liked: Cleanliness, amenities
Great place to stay. I highly recommend this place
Stayed 11 nights in Dec 2025

8/10 Good

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jan 2026

4/10 Poor

Trudy

Liked: Cleanliness, amenities, property conditions & facilities
Firstly, when we checked in, the receptionist charged us over 400 Q extra as there were 2 of us (later reduced to 270Q). Starting at 7:00-11:00pm there was party with extremely loud music so we could not sleep well the first night. Although breakfast was included we had avena and asked for fruit as well. We were charged 72Q for that. All in all it was unpleasant.
Stayed 2 nights in Jan 2026

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice please the bar was amazing good service !!!
Stayed 3 nights in Jun 2023

6/10 Okay

Juan

Disliked: Property conditions & facilities

They can do better

Shower door got stuck all the time,WiFi is to slow,no pool time after 10:pm but they have live music after 10:00 pm? Tables are to close to the rooms no privacy
Stayed 2 nights in May 2025

2/10 Terrible

Ronald

Disliked: Amenities, property conditions & facilities
Las habitaciones no están mal ,todo lo cobran,pedí un cambio de paño y me cobraron 2 quetzales,pedímos un vaso con agua caliente y cobraron 15 quetzales,nos sentamos en una mesa al lado de la piscina y una señorita nos dijo que debíamos retirarnos de ahí o si no nos tenía que hacer un cargo a la habitación..las habitaciones no tienen jabón.las instalaciones están muy deterioradas no es como se ve en las fotos,el desayuno es demasiado básico si pides leche para el café te la cobran como extra .. En general no recomiendo este hotel..
Stayed 1 night in Jan 2026

10/10 Excellent

Melany

Liked: Cleanliness, amenities, property conditions & facilities
Las habitaciones están excelentes, la atención personalizada de en recepción muy profesional... Excelente en todo!!!
Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amable el personal, instalaciones muy bonitas
Stayed 1 night in Sep 2025

10/10 Excellent

Sonia Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien
Stayed 2 nights in Jun 2025

10/10 Excellent

eduardo

Liked: Amenities
Buena atención
Stayed 2 nights in May 2024

6/10 Okay

Kevin

Liked: Cleanliness
El hotel es bonito, accesible, céntrico, limpio en cuanto a las habitaciones y el personal es amable. El único problema (para mí) es que las habitaciones no filtran muy bien el sonido y desde las 6-7am comienzan los ruidos del personal y del proceso de construcción que tienen dentro del hotel.
Stayed 1 night in Jul 2023

8/10 Good

Sonia

Tardan mucho en la cocina El personal es excelente siempre trataron de que todo estuviera bien
Stayed 1 night in Jul 2023

2/10 Terrible

Wison

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

PESIMO SERVICIO

Los meseros se tardan una eternidad en atenderte, habitaciones exageradamente pequeñas, su piscina parece una pila, el check in no se diga pasas casi una hora para que te den las llaves, la ducha del baño no servía,
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The people was very kínd and the location for out visit was great.
Stayed 2 nights in Feb 2019

8/10 Good

rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities

Business trip Hotel

Very good location, very clean hotel, the foods is ok but should improve the menu, just a handful of options available, showers are very bad, water is cold and hot with out control.
Stayed 2 nights in Jan 2019

10/10 Excellent

Carlos, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel to stay

Very nice hotel, I would def stay here if I come back again.
Stayed 5 nights in Oct 2017

8/10 Good

TETZE, MARYLAND U.S.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NICE HOTEL

VERY CLEAN AND EXCELLENT CUSTOMER SERVICE. FOOD WAS GREAT.
Stayed 1 night in Aug 2017

2/10 Terrible

Mehdi, Montréal

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

On the verge of scam.

So after 6 hours of driving (2 hours in terrible traffic) I get to the most expensive hotel we had booked in our trip and expect to relax in the pool and have a nice cold beer. I get to the counter and the gentleman looks at his piece of paper (not computer) and tells me they are overbooked and he needs to send me to his sister hotel. I garner all my Spanish skills to explain to him that I have booked this hotel, I have got a confirmation from this hotel and that I was going to stay at this hotel. He argues a bit and bit and then starts typing on his computer. After almost 30 minutes of him not communicating anything to me, he just shows up with the VERY nice manager who apologizes and tells me we are getting a room. Great ! Hotel has redeemed itself... Nope. We get set up in the room and enjoy a very decent meal at the hotel restaurant. go up to the room, relax and go to sleep. This is where it all goes to heck,,, They have put us (a family with a 2 year old) in the room right over the bar. So first night gets quite loud but everything calms down around 10:00 pm. So we think no big deal. The following night was INSANELY loud; music blasting, people screaming until at least 12:30 am. I took videos just to prove how insane it was.Our kid kept getting woken up every half hour. TL;DR: 1) We got a good price on a room, hotel tried sending us elsewhere. 2) They put a family with a 2 yr old in the room right over their bar with blasting music until well after midnight.
Stayed 2 nights in Aug 2017

10/10 Excellent

Itzam Adrián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel limpio y muy agradable.

Muy buen servicio, nos dieron las condiciones del hotel claras y sin ningún problema. Las habitaciones eran muy bonitas, el ambiente que el hotel poseía me parecio muy adecuada, el hotel tiene una bonita fachada de la época colonial. La habitación estaba muy bien ambientada y arreglada. No me pareció como proporcionaban el wifi, fue necesario pedir la contraseña dos veces y el hecho que estuviera exclusivo para ciertas áreas no me parece que sea lo más adecuado.