Deluxe Studio Suite, 1 King Bed, Kitchen
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Reviews of Seaport Village

3.5 out of 5
Seaport Village
10 Chapel Street, Russell, Far North

Reviews

9.2

Wonderful

Rating 10 - Excellent. 58 out of 91 reviews" "
Rating 8 - Good. 26 out of 91 reviews" "
Rating 6 - Okay. 5 out of 91 reviews" "
Rating 4 - Poor. 2 out of 91 reviews" "
Rating 2 - Terrible. 0 out of 91 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Barbara

Travelled with partner
Liked: Amenities, property conditions & facilities
The one bedroom apartment has everything you need. It is less than a block from the main street and is conveniently located.
Stayed 3 nights in Feb 2023
Response from bp on 13 Feb 2023
excellent guest and loved having them stay

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
How friendly the staff was
Response from Vienna on 5 Dec 2022
thank you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely property, close to shopping, restaurants and ferry. Very friendly manager.
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They manager was very friendly and helpful, also the locality was only 50 metres from the wharf.
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We very much enjoyed our stay at Seaport Village - wonderful location and lovely hosts.
Stayed 2 nights in Feb 2021

8/10 Good

DENNIS

Travelled with family
Liked: Cleanliness, room comfort
awesome
it was great staying at seaport village
Stayed 2 nights in Jan 2021

10/10 Excellent

Ray

Liked: Cleanliness, room comfort
Wonderful!
We loved our stay here, we had a wonderful time. The host was so welcoming and kind you couldn’t ask for more. The bed was comfy and the room was tastefully decorated. The shower and WiFi were great. The location itself couldn’t have been in a better moments from the centre of town. We would love to come back.
Stayed 3 nights in Jan 2021

10/10 Excellent

glenn, Auckland

Liked: Cleanliness, amenities, property conditions & facilities
Been based in town and close to the ferry wharf no need to drive anywhere. Plenty of food and drink restaurants and bars close.
Stayed 3 nights in Jan 2021

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, welcoming, efficient, convenient.Very happy.
Stayed 3 nights in Dec 2019

8/10 Good

donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly location was great
Stayed 2 nights in May 2019

10/10 Excellent

TjBlo, California

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Cute, quaint lodge. Had the feel of an island lodge, which it actually is. Be aware that you can to take a 5 minute ferry to get to and from Russell. Ferry price is reasonable. $17 usd round trip. I would say the kitchenette supply did not look clean. I had to buy a sponge (rather than use the used, hairy one under the sink) and scrub all the glasses, dishes, and cutting board before I felt comfortable using it. There also wasn't daily cleaning service.
Stayed 2 nights in Apr 2019

10/10 Excellent

JohnIrving, Devonport NZ

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Laid back, close to village and ferry. Good facilities for cooked breakfast. TV OK.
Stayed 2 nights in Mar 2019

10/10 Excellent

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent chooce
Location was excellent literally a minute from seafront. Accommodation was spacious, well equipped and tastefully decorated. The host was very friendly and helpful. Absolutely perfect.
Stayed 3 nights in Mar 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bliss
Perfect three night break, just what we needed before the long haul back to the UK
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property is wonderful - so close to everything we needed to do and see. Reception was most friendly and helpful in assisting with some tour bookings and just answering general questions/ Would recommend to everyone. Had a great, comfortable stay
Stayed 3 nights in Feb 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent resort
Perfect ending to our 4 week in New Zealand
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
The staff was so friendly, made us feel at home. Baden is such a kind person
Stayed 3 nights in Nov 2018
Response from Baden on 5 Dec 2018
thank you so much, it was a pleasure to have you stay with us.

8/10 Good

Howard

An interesting building in the charming town of Russell, this is a very convenient place to stay in the town centre. Self-catering facilities are good. The bedroom is small without much storage space. The owner is exceptionally friendly and helpful. No air-consigning which might be a problem at the height of summer - we were there in early November. Overall a reasonable place for the price but the Duke of Marlborough might be an even more interesting and historic choice.
Stayed 3 nights in Nov 2018
Response from baden, you were great and sorry no air conditionin on 5 Dec 2018
thank you

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from bp on 5 Dec 2018
thank you

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
seaport great
all was great. very friendly and helpful owners.
Stayed 3 nights in Oct 2018
Response from bp on 5 Dec 2018
thank you so much

8/10 Good

JULIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and welcoming
Perfect location in a sleepy little village. Easy walking to restaurants, attractions and passenger ferry. About 8kms drive to vehicle ferry across to Paihia which is a much busier town. Our host was the most welcoming and warm man. Would not hesitate to recommend this accommodation and would love a return visit.
Stayed 4 nights in Sep 2018
Response from mv on 21 Sept 2018
thank you so much, lovely to have you and hope to see you again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Inn close to everything in Russell. Manager is wonderful. There when you need anything and lets you have your privacy when you want it. The rooms are a good size with a kitchenette (fridge, kettle, microwave and sink) There is a bit too much furnitre in them though, making it tough to walk around. Owners should consider getting rid of two of the 4 chairs and one of the two tables. Bed is comfortable. Internet is very good - both fast and reliable. The bathroom is nice with a GREAT shower. The rooms could be a bit cleaner. I found a few bugs that looked like roaches in the room and there was debris in the bathroom corner (hair and hairband). I would recommend this hotel to anyone staying in Russell and would most definitely stay here again.
Stayed 5 nights in Aug 2018
Response from dd on 21 Sept 2018
thanks for your comments, wonderful and all the best

10/10 Excellent

Fiona, Gosford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great suite & great location!
The suites are beautifully designed with elegant yet charming furnishings. Baden makes you feel so welcome & goes out of his way to make your stay special. I love that you are close to the shops, bars & restaurants as well as the waterfront, for a wander down the wharf or to catch a fishing charter or trip around the Bay. One of the best places to stay in Russell, very reasonably priced & high quality accommodation.
Stayed 2 nights in Aug 2018
Response from bp on 16 Aug 2018
thanks so much for your wonderful comments and I look forward to your next visit to Russell

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy room in ideal location.
Perfect location in the town centre, friendly staff, clean, tidy and cosy. Everything you need.
Stayed 4 nights in Apr 2018
Response from bp on 2 May 2018
thank you so much for your kind response

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't have picked a better place to stay and enjoy Russell. The property is just back of the main street and a block from the waterfront. We had a spacious, ground-floor room, with parking right outside. There was a comfortable seating area, dining table and chairs, nice bed with superior linens and pillows, a fully stocked kitchen with full-size stove/oven and fridge, as well as microwave and electric kettle. Bathroom was also spacious with excellent shower. There is a pub next door (across a parking lot) and some rooms may be bothered by the music, but we were not and the music ended at a reasonable time. We slept well. A short walk to all the restaurants, jetty and grocery store. Also walked from the hotel to Flagstaff Hill and back easily. A real winner!
Response from bades on 22 Apr 2018
thanks so much for the great feedback on your stay with us at Seaport Village, we are always striving to find ways to give our visitors and guest at least the best we can and to make their stay memorable. I am so pleased that you were someone that experience and enjoyed our hospitality. Thank you and I look forward to seeing you soon.

10/10 Excellent

Clare S.

First class location and first class accommodation.
We really enjoyed our stay and Baden the manager/ owner was friendly and helpful. The rooms were clean, the bed comfortable. Seaport Village is centrally locates & very well maintained. We loved our visit & were sad to leave
Stayed 5 nights in Mar 2018

10/10 Excellent

jesse , auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff & location
Friendly staff - really went out of the way to welcome us, didn’t seem like they had a “customer service hat” on, just genuinely nice people running it. Right next to the Duke pub, and right in the middle of town - excellent location.
Stayed 3 nights in Mar 2018
Response from bades on 22 Apr 2018
thanks for your genuine feedback, I love people to come and be down to earth and enjoy themselves and I am here to give you the best possible holiday experience in the bay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location in Russell town centre
Arrived late was not a problem. Was offered an upgrade when I informed I thought I had a balcony off room. I decided to use original cottage booked, it was very cosy, quiet and private. Checking out was quick and easy also. Loved their local dog also, very friendly.
Stayed 3 nights in Mar 2018
Response from bades on 22 Apr 2018
Great feed back guys, I am so thankful and grateful for you taking timeout to do this. I hope someday to see you again back in Russell.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time in Russell
Our stay in Russell was wonderful - Seaport Village is in a fabulous location, very close to everything and our room looked directly down the road to the wharf in Russell.
Stayed 3 nights in Mar 2018
Response from BP on 19 Mar 2018
thanks so much for your comments, much appreciated

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location.
Situated in a quiet street back from the hustle and bustle of the beautiful village. The room was spotless clean and comfortable. Braden was very helpful and friendly and nothing any trouble.. Village a short stroll away with excellent restaurants and coffee shops.
Stayed 2 nights in Mar 2018
Response from bp on 17 Mar 2018
thank you so much for your wonderful comments, please note I really appreciate all your effort and time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great little rooms in the heart of Russell - amazing and accommodating staff . Great value and close to everything. My only grumble ( and others may have found it a blessing) was the hard bed. Maybe having some bambiillo toppers available could be a solution. Overall a great little holiday in a lovely spot.
Stayed 4 nights in Feb 2018
Response from bp on 1 Mar 2018
thank you so much and i appreciate your comments.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good accomodation, very obliging staff and a very nice area of the Bay of Islands.
Stayed 2 nights in Feb 2018
Response from bp on 1 Mar 2018
thank you so much, I really appreciate your comments

10/10 Excellent

Albert, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel neAR THE BEACH
VERY pleasant management and facilities. would return to this property
Stayed 4 nights in Feb 2018
Response from bp on 1 Mar 2018
thank you, thank you and thank you so much

8/10 Good

Christina, Northumberland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location in Russell.
Good hotel in an excellent location. Our room was large and nicely decorated. Very. Comfortable beds. Staff were friendly and helpful.
Stayed 2 nights in Feb 2018
Response from BP on 1 Mar 2018
thank you for your comments, much appreciated.

8/10 Good

Fran, Stockport, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a very good place to stay
Russell is a lovely town and Seaport Village is right in the centre. You do not need your own vehicle here as not only is it accessible to the beach, shops, cafes, and restaurants but it's minutes from the ferries that frequently travel between Russell and Paihia and Waitangi.
Stayed 3 nights in Feb 2018
Response from Baden on 14 Feb 2018
thanks so much for your comments I really appreciate it and I like to say I am attending to the noise control of the pub next door.

8/10 Good

christine, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central
2mins walk to supermarket and 4 different take aways. Studio C faces car park so good for unloading cars but rather public breakfast outside. Kitchen equipment lacked cafetiere and cheese grater but could have asked. Clean and towels changed.
Stayed 5 nights in Jan 2018
Response from Baden on 14 Feb 2018
thanks Christine for your honesty and criticism, please note I have taken it onboard.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another Great Stay!
Another great stay at Seaport Village!! The standard friendly welcome and even a room upgrade!! We were stoked!! Great location, staff and everything you would need!! Will be back!!
Stayed 3 nights in Feb 2018
Response from baden on 14 Feb 2018
I love positive feedback and thanks so much for that

10/10 Excellent

Peter W., Orangeville Ontario Canada

Great Location and Friendly Host
We spent 5 nights here over the Christmas holiday and had a fantastic time. The suite was clean and well appointed and there was even a dishwasher! Two bedrooms with plenty of room throughout. Beds were comfortable and the bathroom was spacious. The balcony had a good view of the water over a couple of rooftops. Our host for Seaport Village was Baden who made us feel very welcome. We were even included in a great Christmas day pot-luck dinner with other visitors and Baden's family and local friends. It made it a really special visit for our family. I would highly recommend Seaport Village and hope to return in the not too distant future.
Stayed 5 nights in Dec 2017

10/10 Excellent

Ira, Gosford Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second Visit
Our 2nd time at Seaport Village. Best customer care of our whole 2 week NZ trip. Baden the Manager (of 20 years) is caring and helpful. Rooms luxurious, very clean and well appointed. Could not find a fault.
Stayed 4 nights in Jan 2018
Response from Baden on 29 Jan 2018
thank you Ira, I have loved every moment with you guys and most of all sharing time for the second time around. thank you again and see you in the future.

8/10 Good

Susu, Auckland, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely 4 night stay. The manager was pleasant and willing to make our stay comfortable. Our apartment was large, clean, well furnished, breezy and quiet. We highly recommend this accommodation.
Stayed 4 nights in Jan 2018
Response from Baden on 29 Jan 2018
thank you so much, I have enjoyed sharing my place with you and great company.

10/10 Excellent

Terri, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Absolutely wonderful apartment, in the centre of town close to restaurants and the sea, but very quiet. The host was brilliant. Would definitely recommend.
Stayed 4 nights in Jan 2018
Response from Baden on 29 Jan 2018
thank you so much, I really appreciate your kind words.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and clean motel
Nice motel well located, 5min walk to Russell's wharf to get on the ferry, an 1 min walk to Main street with restaurants, shops and sea. Our room had a recently renovated kitchen and bathroom with everything we needed. Felt more like a hotel than motel, which I guess is expected considering the price. A nice stay.
Stayed 2 nights in Jan 2018
Response from BP on 11 Jan 2018
Thank you so much for your kind comments, I really appreciate it. See you back again in the future.

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot, decent rooms
The hotel is set in the heart of Russell within minutes walks of everything you need. The owner / manager is extremely friendly, the place is well appointed and clean. The only downside was the noise from the pub next door on the first night but it was a one off for a visiting band!
Stayed 2 nights in Dec 2017
Response from BP on 11 Jan 2018
Thank you for your great comments, please note I have spoken with the owners of the Pub next door regarding the noise level which was uncalled for. Seriously be looking into this matters for the future.

10/10 Excellent

minions, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very convenient to get the nice restaurants and wharf.
Stayed 2 nights in Dec 2017
Response from BP on 11 Jan 2018
Thank you

10/10 Excellent

jenny, bendigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay
We had the best time there the manager makes you feel so welcome nothing was too much trouble. Location was great. Lovely place to have a quite break
Stayed 4 nights in Dec 2017
Response from BP on 11 Jan 2018
Thank you.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017
Response from BP on 11 Jan 2018
Thank you