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The Waterfront Suites - Heritage Collection

Photo gallery for The Waterfront Suites - Heritage Collection

Primary image
On the beach
On the beach
Pool
Outdoor pool

Overview of The Waterfront Suites - Heritage Collection

The Waterfront Suites - Heritage Collection

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Washer
  • Dryer

Cleaning and safety practices

  • Cleaned with disinfectant
Map
100 Marsden Road, Paihia, 0210

Explore the area

  • Popular LocationPaihia Wharf2 min walk
  • Popular LocationPaihia Beach4 min walk
  • AirportKerikeri (KKE-Bay of Islands)22 min drive
  • Popular LocationFairy Pools30 min drive

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View all photos for Paihia Sails – Three Bedroom Premium Suite (Located in different building)

Paihia Sails – Three Bedroom Premium Suite (Located in different building)

  • 3 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 6
  • 3 Queen Beds OR 4 Single Beds

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms

Premium Suite, 2 Bedrooms

  • 2 bedrooms
  • 1 bathroom
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms

  • 3 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 6
  • 5 Single Beds OR 3 King Beds

About this area

Paihia

The Waterfront Suites - Heritage Collection is located on the beach and in an area with great shopping. Paihia Beach and Waitangi Mountain Bike Park reflect the area's natural beauty and area attractions include Hundertwasser Public Toilets and The Parrot Place.
Visit our Paihia travel guideOpens in a new window
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Map

What's nearby

  • Paihia Wharf - 2 min walk
  • Paihia Beach - 4 min walk
  • Waitangi Treaty Grounds - 4 min drive
  • Waitangi Golf Club - 5 min drive
  • Fairy Pools - 30 min drive

Getting around

  • Kerikeri (KKE-Bay of Islands) - 22 min drive

Restaurants

  • King Wah Restaurant - 2 min walk
  • Charlotte's Kitchen - 3 min walk
  • Zane Grey's Restaurant and Bar - 3 min walk
  • Orange Frog - 3 min walk
  • Only Seafood - 6 min walk

About this property

The Waterfront Suites - Heritage Collection

Beachfront aparthotel for sun and fun
A meeting room, dry cleaning and laundry facilities are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden and barbecues are on-site. Each apartment provides a kitchen with a fridge, a hob, a microwave and a dishwasher. Guests will appreciate conveniences, such as a washer/dryer and an electric kettle, while an LCD TV with digital channels and a DVD player provide a bit of entertainment.
The Waterfront Suites - Heritage Collection offers 15 air-conditioned accommodations with washers/dryers and DVD players. Accommodation at this 5-star aparthotel has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Paihia aparthotel provides complimentary wireless Internet access. LCD televisions come with digital channels. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages spoken

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Beach

  • On the beach

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)

Family friendly

  • Free cot/infant bed
  • Babysitting (surcharge)

Kitchen

  • Fridge (full size)
  • Hob
  • Microwave
  • Dishwasher
  • Electric kettle
  • Toaster
  • Cookware/dishes/utensils

Bedrooms

  • Rollaway/extra beds: NZD 35.0 per day

Bathrooms

  • Hairdryer
  • Free toiletries

Entertainment

  • LCD TV with digital service
  • DVD player

Outdoor areas

  • Barbecue
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Conference space (592 square feet)

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Front desk (limited hours)

Location highlights

  • Near the ocean
  • On the bay
  • On the waterfront
  • In the city centre

General

  • 15 rooms
  • 3 floors
  • 2 buildings
  • Built in 2006
  • Connecting/adjoining rooms avaliable

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Guest rating 4.5+
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Policies

Check-in

Check-in from 2:00 PM - 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 35.0 per day.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: NZD 35.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Paihia Sails Three Bedroom Premium Suite is located in a different building, 55 yards (50 meters) from the main property and does not have access to amenities such as the pool and barbecue facilities.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Waterfront Suites Heritage Collection Apartment Paihia
Waterfront Suites Apartment Paihia
Waterfront Suites Paihia
The Waterfront Hotel Paihia
Waterfront Suites
Waterfront Suites Heritage Collection Apartment
Waterfront Suites Heritage Collection Paihia
Waterfront Suites Heritage Collection
The Waterfront Suites Heritage Collection
The Waterfront Suites Heritage Collection
The Waterfront Suites - Heritage Collection Paihia
The Waterfront Suites - Heritage Collection Aparthotel
The Waterfront Suites - Heritage Collection Aparthotel Paihia

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 487 out of 611 reviews
5 - Excellent 80%
Rating 4 - Good. 98 out of 611 reviews
4 - Good 16%
Rating 3 - Okay. 12 out of 611 reviews
3 - Okay 2%
Rating 2 - Poor. 9 out of 611 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 611 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, spacious, comfortable and well-equipped. Central location. Pleasant desk staff.
Stayed 1 night in Mar 2022

5/5 Excellent

Stayed 2 nights in Feb 2022

5/5 Excellent

Stayed 1 night in Jan 2022

1/5 Terrible

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The manager Rob was rude from the start of our stay.
Stayed 3 nights in Nov 2021