COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Overview of The Waterfront Suites - Heritage Collection

Photo gallery

Featured image
On the beach
Outdoor pool
Outdoor pool
LCD TV, DVD player

The Waterfront Suites - Heritage Collection

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Kitchen
  • Washer
  • Dryer
  • Babysitting

Cleaning and safety practices

  • Cleaned with disinfectant

Explore the area

    Popular LocationPaihia Wharf2 min walk
    Popular LocationPaihia Beach4 min walk
    AirportKerikeri (KKE-Bay of Islands)22 min drive
    Popular LocationFairy Pools31 min drive

Choose dates to view prices

Deluxe Suite, 1 Bedroom

5/5 guest room rating
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Premium Suite, 2 Bedrooms

5/5 guest room rating
  • 2 bedrooms
  • 1 bathroom
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 2 King Beds

Penthouse, 3 Bedrooms

5/5 guest room rating
  • 3 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 6
  • 5 Single Beds OR 3 King Beds

Paihia Sails – Three Bedroom Premium Suite (Located in different building)

5/5 guest room rating
  • 3 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 6
  • 3 Queen Beds OR 4 Single Beds

About this area

Paihia

The Waterfront Suites - Heritage Collection is located on the beach and in an area with great shopping. Paihia Beach and Haruru Falls reflect the area's natural beauty and area attractions include Hundertwasser Public Toilets and The Parrot Place. Guests love the property's central and quiet location.
Popular Location

What's nearby

  • Paihia Wharf - 2 min walk
  • Paihia Beach - 4 min walk
  • Waitangi Treaty Grounds - 6 min drive
  • Waitangi Golf Club - 7 min drive
  • Fairy Pools - 31 min drive

Getting around

  • Kerikeri (KKE-Bay of Islands) - 22 min drive

Restaurants

  • Orange Frog - 3 min walk
  • Charlotte's Kitchen - 4 min walk
  • Rayz on the Bay - 4 min walk
  • El Cafe - 8 min walk
  • Alfresco's - 9 min walk

About this property

The Waterfront Suites - Heritage Collection

5-star aparthotel on the beach, near Waitangi Treaty Grounds
A meeting room, dry cleaning and laundry facilities are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and a front desk safe. Each apartment provides a kitchen with a fridge, a hob, a microwave and a dishwasher. For a bit of entertainment, guests will find an LCD TV with digital channels and a DVD player, and other amenities include free WiFi and a washer/dryer.
The Waterfront Suites - Heritage Collection offers 15 forms of accommodation with washers/dryers and DVD players. Accommodation at this 5-star aparthotel has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Paihia aparthotel provides complimentary wireless Internet access. LCD televisions come with digital channels. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
This information is provided by our partners.

Property amenities

Beach

  • On the beach

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)

Family friendly

  • Free cot/infant bed
  • Childcare (surcharge)

Kitchen

  • Fridge (full size)
  • Hob
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils

Bedrooms

  • Rollaway/extra beds: NZD 35.0 per day

Bathrooms

  • Free toiletries
  • Hairdryer

Entertainment

  • LCD TV with digital service
  • DVD player

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Conference space (592 square feet)

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Front desk (limited hours)

Location highlights

  • Near the ocean
  • On the bay
  • On the waterfront
  • In the city centre

General

  • 15 rooms
  • 3 floors
  • 2 buildings
  • Built in 2006
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in from 2:00 PM - 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 35.0 per day.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: NZD 35.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Paihia Sails Three Bedroom Premium Suite is located in a different building, 55 yards (50 meters) from the main property and does not have access to amenities such as the pool and barbecue facilities.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Waterfront Suites Heritage Collection Apartment Paihia
Waterfront Suites Apartment Paihia
Waterfront Suites Paihia
The Waterfront Hotel Paihia
Waterfront Suites
Waterfront Suites Heritage Collection Apartment
Waterfront Suites Heritage Collection Paihia
Waterfront Suites Heritage Collection
The Waterfront Suites Heritage Collection
The Waterfront Suites Heritage Collection
The Waterfront Suites - Heritage Collection Paihia
The Waterfront Suites - Heritage Collection Aparthotel
The Waterfront Suites - Heritage Collection Aparthotel Paihia

Frequently asked questions

4.7
Exceptional
Rating 5 - Excellent. 478 out of 601 reviews
5 - Excellent 80%
Rating 4 - Good. 98 out of 601 reviews
4 - Good 16%
Rating 3 - Okay. 12 out of 601 reviews
3 - Okay 2%
Rating 2 - Poor. 9 out of 601 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 601 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a brilliant 2 days stay for our honeymoon. Easy secure parking underneath, walk to the shops, activities, piers and beach across the road.
Stayed 2 nights in Mar 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location, right by the main restaurants, shops and the pier. Good modern facilities that were clean and tidy. Small but warm, salt water swimming pool, accessed directly from most ground floor rooms. A few of the cutlery and crockery had been put away dirty by a previous guest, but this was understandably missed by the housekeeping staff, who were very helpful and friendly. I would highly recommend booking a room for a relaxing getaway. The cost is a bit higher than most of the similar options but worth it for the location and facilities provided.
Stayed 5 nights in Mar 2021

5/5 Excellent

Stayed 1 night in Feb 2021

5/5 Excellent

Stayed 1 night in Nov 2020

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is right on the waterfront and close to all the good restaurants but the units are quiet and designed for privacy. We had a one bedroom which was ground floor by the pool and it was great for a couple. Secure parking under the building is a bonus.
Stayed 2 nights in Nov 2020