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"Excellent location, excellent customer service with excellent food and drink options."

"Friendly, helpful staff. Room was comfortable although you can't open the window to let fresh air in. Breakfast was good with a nice selection to suit every pallette. "

"Nice room although shower cubicle could do with a good scrub. Very comfy beds. Excellent breakfast. Would happily stay again. "

"Good parking. Excellent room. Lovely meal"

"Friendly welcome. Amazingly large room (suite). Comfortable bed and pillows. "

"Everything staff friendly & helpful Made me feel welcome Room perfect for my requirements Very clean & comfortable Will definitely use again"

"It was acceptable, a little tired and the pillows were not great, but have to say thd toom was more than adequate and the greeting at reception when registering following our on line booking was very warm, friendly and professional, the young lady was most helpful"

"Words just can’t express how overwhelmingly happy we are with our stay with the Great Western Hotel, Taunton. The building itself is beautiful and lovingly kept, with every aesthetic detail exuding style and quality! Our room was lovely with stylish decor and little touches like a real cafetière, instead of instant coffee, made it feel more personal. Breakfast was high quality and again, personalised! The staff were more than happy to fully adjust the menu to meet our preferences and were just delightful. I feel very strongly that the staff deserve a special thank you… each and every member of their team went above and beyond to make myself and my daughter feel welcome and comfortable. My very nervous daughter was about to sit her first GCSE in Taunton, hence the overnight stay, and the staff were just so beautiful with her and really helped to reassure her. She went off to the exam centre beaming! In addition to all of this- they allowed us to use their parking, free of charge while we went into the town for lunch after the exam. I have stayed in many hotels over the year, but this little gem is by far the best yet. I can’t recommend enough. A huge thank you for making a potentially stressful trip a pure delight! ❤️"

"everything was perfect staff very friendly and helpful"