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"I’ve stayed here several times. Unfortunately, this time I had a room windows that had been screwed shut. This meant a stuff room which was hard to sleep in despite air con and a fan. It also suggested bodge jobs well below what I normally expect. Room was clean, bed comfortable, staff friendly and excellent, breakfast good and location excellent. I would not book a room with windows that can’t be opened so I was disappointed."

"Room was clean and pleasant. Staff were all helpful and friendly particularly Elizabeth on the desk. We upgraded our room to onevinnthe coach house which was quirky and nicely decorated and i really aporeciated the elemis toiletries. Reasonable selection of cold breakfast food and a decent english breakfast. Only drawback is the spa area which is very shabby with many cracked tiles in the steam room and by the pool. There was no hot water in the spa area and changing rooms as the boiler was broken. I chose the hotel partly because i trust macdonald hotels but in this case for the spa! So that was a pity really. I got the impression that they were understaffed that day- it was a Bank Holiday. "

"The location was perfect with a mall right across the street. The hotel itself and staff were great!"

"Parking was easy, staff were great and hotel was excellent "

"Room very clean, bathroom could do with a makeover. Quiet "

"Lovely property for a night or two stay. Staff were very nice. I had 2 drinks at the bar. One at night which was calm and quiet & relaxing on my own. Then complimentary coffee in the lobby once again really nice and relaxing. I slept fairly well and felt safe on my own. Bathroom had hair on the sink but wasn’t enough to complain as the rest was very clean. Walls could do with a referb as stains were on the wall. But overall a lovely hotel and having lovely reception staff and accommodating staff helps your stay a lot better especially as I needed to be at the Queen Elizabeth hospital at this sad time. Thanks to the lovely reception lady that took care of my coffee & made sure my directions back to the hospital was easy. Unfortunately I did not get her name. "

"Usual first class standard, no issues. "

"Our go to place to chill and have fun staff great"

"Hotel great. The pub style restaurant run by a franchisee was very poor in our opinions. The baked Camembert was supposed to come with toast but came with bread so we had to get them to bring toast by which point the cheese was cold. The mains were mediocre in presentation and taste. A true disappointment in foods. "