Hotels & Preference in Rouen

"It certainly was a unique experience/building/suite - clean and well appointed. It was also delightfully quiet. However, the fact that it was not made sufficiently clear to us at the time of booking that this was not a hotel but a serviced apartment. Moreover, we did not receive emailed advice in time about this and subsequently how to gain entry. Hence, a great deal of time and effort was spent on finding out just how to get in to the building over late afternoon/early evening - followed by...