Residencial El Doral Hotels, Puerto Plata

"My room had a leak in the bathroom I called several times and it was leaking for the 3 days I was there , my cleaning lady kept on leaving the dirty toilet tissues in the garbage came into the room when we were there, staff in the dining area was very rude ask the cooker for the meat said he couldn’t do anything because he had to clean grill and it will take him 20 Minutes , every time you will ask an employee for anything they treated us like when we’re bothering them and we were disturbing them . I like the place but they have to work on their staff , they all feel they are not there to served , they feel that customers are below them . We are on vacation that last thing you want to do is argue or feel uncomfortable in a place that you choose to relax and wind down the place has a beautiful view will love them to work on re training employees, was my second time but left so disappointed again ."

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"Staff nice, room clean, food not so good, poor variety. No disco. Place old, needs renovating."

"Staff was great and accommodating, especially in dining areas. Good location for getting around. Lots of activities available at resort but rough seas all the time. house keeping could improve as rooms were not ready using the standard expectations No wash clothes, lack of hand towels and sheets had stains. However this was promptly addressed when a complaint was made to guest services. Wifi didn't work in bedroom."

"Me encanta este hotel, lo he visitado muchas veces y volvería nuevamente, es muy bueno y lo recomiendo 100%"

"Take the bus "

"Staying here was ok just the issue would be the refrigerator as well some staff will sometimes knock and come inside the room and say “just checking” which I find that kinda weird so I would say overall if these issues were to be fixed then this would be a nice place to stay at but some staff were very polite and helpful throughout my stay here"

"Place was better than last time"

"Perfect "