Viva Heavens by Wyndham, A Trademark Resort

Property class: 4

Choose dates to view prices

Located close to Playa Dorada Golf Course and Lorilar Ranch, Viva Heavens by Wyndham, A Trademark Resort provides an adjacent golf course, a beach bar and a poolside bar. This property is a great place to bask in the sun with a beachfront location, beachfront dining and sunloungers. Treat yourself to spa services, such as a facial, a manicure/pedicure or a massage. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. The gym offers yoga classes and Pilates classes; other things to do include beach yoga, snorkelling and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a coffee shop/cafe.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • All-inclusive
  • Parking included
  • Free Wi-Fi
The current price is NZ$521
includes taxes & fees
20 Sept - 21 Sept

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room Superior

Minibar, in-room safe, laptop workspace, blackout curtains

Room Superior

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Double Beds

View all photos for Room Junior

Minibar, in-room safe, laptop workspace, blackout curtains

Room Junior

  • 49 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Double Beds

View all photos for Bliss 1 king size bed, non-smoking

A hotel room with a large bed, two bedside lamps, a nightstand with a phone and a lamp, and a wall-mounted vent.

Bliss 1 king size bed, non-smoking

7.2 out of 10
Good
(9 reviews)
  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Nirvana 1 King Bed

A modern hotel room with a large bed, bedside lamps, a desk, and a TV.

Nirvana 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Nirvana 2 queen size beds, non-smoking.

A hotel room with two beds, a balcony with chairs, and a view of the outside.

Nirvana 2 queen size beds, non-smoking.

8.0 out of 10
Very good
(40 reviews)
  • Garden view
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Amnesia 1 king size bed, non-smoking

A modern hotel room with a bed, a sofa, a dining table, and a balcony with chairs.

Amnesia 1 king size bed, non-smoking

8.6 out of 10
Excellent
(7 reviews)
  • Garden view
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Amnesia 2 queen size beds, non-smoking

A hotel room with two beds, a TV, a sofa, and a balcony with a view of greenery.

Amnesia 2 queen size beds, non-smoking

7.4 out of 10
Good
(10 reviews)
  • Garden view
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Nirvana 1 king size bed, handicapped accessible, non-smoking

A modern hotel room with a large bed, bedside lamps, a desk, and a TV.

Nirvana 1 king size bed, handicapped accessible, non-smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for All Together, Non-Smoking

A hotel room with a large bed, a bedside table with a lamp, a TV mounted on the wall, and a window with curtains.

All Together, Non-Smoking

  • Garden view
  • 49 sq m
  • Sleeps 5
  • 1 King Bed and 3 Single Beds
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About the area

Located in Playa Dorada, a neighbourhood in Puerto Plata, Viva Heavens by Wyndham, A Trademark Resort is next to a golf course and on the beach. The area's natural beauty can be seen at Playa Dorada and Cofresi Beach. Don't miss out on a visit to Lorilar Ranch. Discover the area's water adventures with nearby scuba diving, or enjoy the great outdoors with horse riding. Visit our Puerto Plata travel guide
View more Resorts in Puerto Plata
Map
Playa Dorada Complex, Puerto Plata, 570000

What's nearby

  • A beach with wooden deck, white canopies, and wooden beds.
    Playa Dorada
    1 min drive - 0.3 km
  • A cable car over a lush green landscape with a city in the distance.
    Mount Isabel de Torres
    6 min drive - 3.0 km
  • A sunset over a calm sea with a cruise ship in the distance and palm trees framing the scene.
    Malecón De Puerto Plata
    17 min drive - 7.4 km
  • Playa Dorada Golf Course
    1 min walk - 0.2 km
  • Cofresi Beach
    32 min drive - 13.5 km

Getting around

  • Puerto Plata (POP-Gregorio Luperon Intl.)
    22 min drive

Restaurants

  • Iberostar Costa Dorada Lobby Bar
    3 min drive
  • Restorant Italiani Sapore Di Mare - Gran Ventana Resort
    4 min walk
  • Ibero bar
    3 min drive
  • Be Live Buffet Restaurant
    5 min drive
  • McDonald's
    5 min drive

About this property

Viva Heavens by Wyndham, A Trademark Resort

  • Upscale all-inclusive property near Playa Dorada Golf Course
  • Located close to Lorilar Ranch, Viva Heavens by Wyndham, A Trademark Resort provides an adjacent golf course, a beach bar and a poolside bar. This property is a great place to bask in the sun with a beachfront location, beachfront dining and sunloungers. Treat yourself to spa services, such as a facial, a manicure/pedicure or a massage. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. The gym offers yoga classes and Pilates classes; other things to do include beach yoga, snorkelling and volleyball. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • An outdoor pool along with free cabanas, sunloungers and pool umbrellas
    • Free self-parking
    • An outdoor tennis court, multilingual staff and wedding services
    • A water dispenser, a 24-hour front desk and coffee/tea in reception
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 180 individually furnished rooms boast perks such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi and safes.
  • Other amenities include:
    • Childcare services and free infant beds
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and showers
    • 40-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

  • All non-motorised water sports are included.

Water activities

    • Kayaking
    • Surfing/body boarding

Land activities

    • Cycling
    • Fitness facilities
    • Tennis
    • Volleyball
    • Tennis racquets

Lessons/classes/games

    • Aerobics
    • Bartending
    • Cooking
    • Dancing
    • Yoga

Entertainment

    • On-site entertainment and activities
    • On-site live performances
    • Theme parties

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 5 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Blend
  • Puebla 222
  • Rosmarino
  • Sofrito
  • V Kitchen

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Fitness classes
  • Gym
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Rowing/canoeing
  • Sailing
  • Snorkelling

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Built in 2015
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests at this property also have access to the resort facilities of neighbouring property Viva Tangerine By Wyndham.

Renovations and closures

The property will be renovating from 31 August 2026 to 30 September 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the property will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Pool access available from 6:00 AM to 7:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Viva Heavens by Wyndham, A Trademark Resort have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 7:00 PM. The property will be renovating the swimming pool from August 31 2026 until September 30 2026 (completion date subject to change).

How much does it cost to stay at Viva Heavens by Wyndham, A Trademark Resort?

As of 19 Sept 2026, prices found for a 1-night stay for 2 adults at Viva Heavens by Wyndham, A Trademark Resort on 20 Sept 2026 start from NZ$521, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Viva Heavens by Wyndham, A Trademark Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Viva Heavens by Wyndham, A Trademark Resort?

Self-parking is free at this property.

What time is check-in at Viva Heavens by Wyndham, A Trademark Resort?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Viva Heavens by Wyndham, A Trademark Resort?

Checkout is at noon.

Are there all-inclusive benefits at Viva Heavens by Wyndham, A Trademark Resort?

Yes, the property is all-inclusive. All food and drinks are included, and activities include kayaking, surfing/body boarding, cycling and more.

Where is Viva Heavens by Wyndham, A Trademark Resort located?

Located in Playa Dorada, this beachfront property is next to a golf course and within 3 mi (5 km) of Playa Dorada Golf Course and Lorilar Ranch. Amber Museum is 4.3 mi (6.8 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Viva Heavens by Wyndham, A Trademark Resort Reviews

7.6

Good

8.4

Cleanliness

8.6

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 395 out of 1002 reviews
Rating 8 - Good. 255 out of 1002 reviews
Rating 6 - Okay. 163 out of 1002 reviews
Rating 4 - Poor. 89 out of 1002 reviews
Rating 2 - Terrible. 100 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so amazing and would recommend going for sure . Staff , location was amazing. The only issue was the beach area but everything , pool was super clean and the food was amazing for every night . I would for sure revisit on our future trip .. location was in a safe and has some great outgoing area .. so it’s a great place to relax and enjoy the city life ..
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good. The customer service was also good, and the environment with fun activities made things even better
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Staff was very friendly and helpful. Restaurant diversity was nice. Access to the beach was amazing and the activities offered were plentiful. Entertainment each day differed and kept things fresh.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly especially Kendry who was in the buffet restaurant. The only thing was that there was no hot water after a certain time of the day to shower with other then that really enjoyed my stay.
Stayed 9 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except the waffle and the pancakes that are kind hard, the rest of the food is amazing.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Viva Heavens! We were offered an upgraded room and it was wonderful! The air conditioning worked very well in our room and it was not damp at all. All of the staff were very nice and we would definitely stay here again!
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice everyone was super kind. They cleaned the rooms everyday multiple times a day. Resort is beautiful. The only thing is the taxi drivers and the resort security chase off uber drivers because they want you to use the taxi services partnered with them but Ubers are half the price. The resort is family friendly overall I thoroughly enjoyed my trip and was sad to leave.
Stayed 8 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Everything is good except the entertainment if you’re looking for a place to just relax it’s perfect but for fun and to stay entertained this is not the place staff can be very boring
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had no problems in this resort. I loved the walkway to the beach was so tropical and you along a lagoon I think? They had animals like turtles and birds. The resort pool was close since they wet just doing maintenance but we were more there for the beach. It’s a 5 min walk to the beach. The food was good. They had a cute cafe and couple restaurants. The staff was soo welcoming and so nice. Love the energy. I gave it 4 stars because the bathroom had some mold on the walls and some corners, nothing very concerning but when you are in vacation you want a clean bathroom. The sofa could of used some deep cleaning too. But I would come back to this resort.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. People from all over North and South America visiting. Perfect size for our family to relax and enjoy.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was beautiful. unfortunately my visit was during the off-season pool repair, and other maintenance being completed. The hotel was able to move most of the pool activities to other parts of the resort such as dances, games and other. The staff was amazing, very friendly and quick to assist when needed. A travel friend was having issues with her Air Conditioning and maintenance was at her room within minutes to repair. The food was amazing, and the à la carte dinners were above expectations. The Blend was my favorite. The coffee shop was amazing as well, the worker named Sara could make your perfect cup of coffee and remember it for each time you stop in. The Ice coffee was unbelievably good! The Animation was full of energy, charisma and always smiling. They had a way to get you out of your comfort level and to try new things.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
lack of elevators was the only downside to the resort if you have walking issues, otherwise food was excellent, and so were the staff. Entertainment fantastic, so much better than at Punta Cana. Will certainly revisit. Desk manager Sofia extremely accomodating, housekeeper Mercedes wonderful.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, hot water, food was good….and I doubled up on the Tequila shots. Service was also good I tipped the bartender when I checked out…for the price I was satisfied
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing. We got upgraded to a member suite, and it was a big, clean room. The only thing is that the hotel doesn't have an elevator, and we were on the 3rd floor. But the staff are very friendly and helpful. The animation group is so good; they are enthusiastic and very enjoyable. The bar staff are very gentle and friendly; they love taking care of guests. We enjoyed the nightclub a lot; the bartenders there are so friendly, and we interacted with them. I remember Kendry and another who had a birthday, but in general, our stay there was incredible. The coffee place on the corner of the pool has the best coffee. The girl there made us a beautiful espresso with some milk and she always made us a figure ❤️. Good job to them. All staff were very nice and friendly. The buffet food is not great, but still good some days. We loved the Dominican night a lot, so enjoyable. That night the food was great!!!
Stayed 8 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite place to relax and lay back from the city craziness. For the deal we got it was an amazing experience. We are going back for sure. The food was really good too, variety and well done. Honestly, nothing to complaint about it. I recommend it. This was my first experience in an all inclusive resort, and I am glad I did it. Very satisfied.
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities
It wasn't a good stay. I made my reservation several months in advance, and when I arrived I was surprised to find the pool "disabled for renovation." To me it was disrespectful that I wasn't notified about this beforehand, nor did I receive any compensation, especially since it's the "only" pool — there was nowhere to cool off. On top of that, the resort doesn't have any air-conditioned areas (sports bar, entertainment) to spend time in otherwise... just the beach. The most comfortable area was the lobby, but even there you couldn't enjoy so much as a drink, since it has no bar and the bars are very far from there. As for drinks, if you go with the regular package it's the worst — you have to pay for an upgrade or be a member to enjoy anything decent to drink. For me it was a total letdown. Not everything was bad — at least the facilities are well maintained and cleanliness is good, the rooms are clean, comfortable, and the A/C works well despite it being an old resort. The buffet food isn't varied, but at least everything there is good.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was excellent. Probably the kindest most helpful staff ever. Good food! I will definitely return.
Stayed 8 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family resort
Stayed 7 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The specialty restaurants for dinner are excellent; however, the buffet restaurant for breakfast/lunch/dinner is not the best, although you can find something good to eat (not a lot of variety.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This resort was truly amazing! Great entertainment, great food, great rooms and overall great service. I definitely recommend it to everyone.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is not as big as I was expected, but it was pretty decent and really good.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay! The rooms were clean and the housekeeping was fantastic! The buffet was good and the alacarte restaurants were also good. Make sure you set up your reservations early. We appreciated the smaller resort size and the very personable staff. Will definitely stay again!
Stayed 6 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Overall, my experience at the hotel was mixed. At the moment, the main pool is not available, and there is only a small pool for children, which was disappointing. The food would be a 7/10, as it was cold most of the time. The hotel facilities are not very well laid out. For example, when you arrive at the hotel, the first bar is quite far away, and you have to walk all the way around the pool to access it. The heat is also very noticeable throughout the property. Even the restaurants and buffet area do not have adequate air conditioning, which can make meals uncomfortable. On the positive side, the rooms are a 10/10. They are very comfortable, spacious, and clean. The rest of the hotel facilities were also clean and well maintained. The "all-inclusive" drinks are not exactly as expected. There are different packages, including premium options. The premium package includes higher-quality drinks, while guests who are not premium are offered more basic options. If you want something from the premium selection, it will be charged to your room. The staff, however, was excellent. Everyone was very friendly, attentive, and helpful. Overall, the hotel has comfortable and clean rooms and a very friendly staff, but there are several areas that could be improved, especially the pool situation, air conditioning, food temperature, and the way the all-inclusive packages are structured
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very clean, good choice of meals and the staff is very attentive.
Stayed 3 nights in May 2025